ThijsTrescal

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ThijsTrescal

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21 mei 2025 19:00

Error 009-654 - Dell 1355cn

Printer geeft error 009-654 - 2880000.

Hoe krijg ik dit opgelost?

Dank,

  • ThijsTrescal

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    Geplaatst 23 mei 2025 10:58

    I got it fixed!

    - Reset printer to factory defaults

    - Power off the printer

    - Take out 1 of the cartridges

    - Start the Dell Firmware Update Utility on your computer

    - Turn on the printer, wait for the message that you have to insert the cartridge

    - Select the printer in the Firmware Utility

    - Insert the cartridge and as soon as the printer goes into Ready-state, start the Firmware Update

    With a bit of luck, the update will complete successfull. The printer might restart 1 or 2 times during the update, so you might have to try 2 or 3 times.

    This worked for me and my printer is functioning completely again like before.

    WIN

  • EVCP

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    Geplaatst 6 januari 2026 16:57

    Hello Thijs,

    I have tried your solution to fix the same problem on my Dell C1765nfw printer, but it did not work. The only thing I could not do was to restore factory defaults for I cannot use the menu, my printer being blocked as soon as the error message appears...

    and when the firmware update is completed, the printer restart and the error comes again.

    Any idea of how I can reset factory defaults?

    Thanks 

    Eric