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bluesriff
updated
8 years ago
Solved!
19 Posts
0
1852
June 17th, 2018 11:00
support assist not responding on my dell 2-1 inspiron 15-5578 running windows 10 version 1803.
any one got the instructions for fixing this issue.
Responses (4)
Solutions (0)
pauldmich
6 Posts
1602
4
Posted June 17th, 2018 11:00
Mine started freezing on launch. Went to C:\Program Files\Dell\SupportAssistAgent\bin\Resources\New-Dell-Logo-White-Small.png and deleted -Small. Should look like New-Dell-Logo-White.png.
Working now.
Rism
1 Message
1528
Posted June 17th, 2018 16:00
Your solution works perfectly.
It makes me wonder how bad the code behind the application must be to fail completely due to an image file name error.
wbjk
1330
Posted June 21st, 2018 13:00
Worked for me too.
Nice catch.
Grandpa BARRY
1269
Posted June 23rd, 2018 08:00
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pauldmich
6 Posts
1602
4
Posted June 17th, 2018 11:00
Mine started freezing on launch. Went to C:\Program Files\Dell\SupportAssistAgent\bin\Resources\New-Dell-Logo-White-Small.png and deleted -Small. Should look like New-Dell-Logo-White.png.
Working now.