While creating cluster, receiving below error. But when I perform built in test for SCs, went fine without any issues. Connectivity test between XMS and SCs are passed. Any assistance here please.
Creating Cluster "xxxx"... 15:09:12 - X-Brick 1 Storage Controller 2 was not discovered 15:09:12 - [##### ] 9% Hardware Discovery (elapsed time 00:00:03) *** XMS Completion Code: not_all_storage_controllers_discovered_successfully
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Failed to locate SYM. Aborting..
Tried recover from XMS, still no luck..
Warning: xms's ssh user group [xmsusers] does not exist, nothing to clear Unrecoverable error encountered: Can't find SYM! Aborting.. Check the xms.log file.
You will want to Reboot the Storage Controllers through xinstall menu.After the reboot, try re-running the create-cluster command. If you are still getting the error, then you will need to open a support case & reference Article Number: 000030613.
@DELL-Sam L tried rebooting that didn't work. As well tried reconfiguring ip configuration it shows PM unable to communicate with Sym. Since array not under support, couldn't take that call. I'm okay with wiping data and configuration of the array. Any other suggestion please.
The only other thing is to do a Xtremapp format to both Storage Controllers in the same X-Brick.Now if you know the command then you will need to be logged in to the storage controller as root then you can run the command.I can’t provide the command as it is limited to support & partners only.
Hi Sam, I am facing a similar issue - reimaged both SC's with rescue image, configured the SCs (both are recognized correctly) but when trying to add the cluster to XMS it fails with message "Can't find SYM! Aborting". Any idea how to resolve i
Hi Sam, the array unfortunately is not covered with a support contract as I intended to use it in a homelab. Any option that you can contact me directly via my mail address?
tsamuel090590
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Posted June 23rd, 2021 06:00
Added to that, observed SC2 was not discovered..
Creating Cluster "xxxx"...
15:09:12 - X-Brick 1 Storage Controller 2 was not discovered
15:09:12 -
[##### ] 9% Hardware Discovery (elapsed time 00:00:03)
*** XMS Completion Code: not_all_storage_controllers_discovered_successfully
-----
Failed to locate SYM. Aborting..
Tried recover from XMS, still no luck..
Warning: xms's ssh user group [xmsusers] does not exist, nothing to clear
Unrecoverable error encountered: Can't find SYM! Aborting.. Check the xms.log file.