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zoz100

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8 years ago

Z

zoz100

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December 6th, 2018 18:00

delivery time

I Don't know if Dell misleading the consumer intentionally or not, regarding the delivery times.

When you make your order online it is mentioned that it will be shipped within 2-3 business days, but after placing the order and have the confirmation the delivery changes to 2 weeks?

Why is this Dell, you should be honest with your customers from the beginning, knowing that delivery will take this long, we would have searched for an alternative solution.

 

  • 582

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    Posted December 6th, 2018 21:00

    Did you alter the build at all in anyway or pick a prebuilt system? I know when I ordered mine it was gonna be 2-3 days but then I changed the BT card in it and it ended up becoming a 3 week wait as they could no longer just pull one off the shelf and ship it.

  • zoz100

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    2 Posts

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    Posted December 6th, 2018 22:00

    no I had the XPS ready configuration not additions

    it was showing 3-4 days till checkout and it was changed after receiving confirmation.