UNSOLVED
Inspirion E521 Blue Screen of Death!!
My computer has been automatically rebooting itself for a few weeks. At first it was maybe 1 or 2 times a week, but today it was at least 4 times. I found a answer in the Dell community regarding turning off the setting of automatically restarting if there was a system failure and now recieved a blue screen. It says:
DRIVER_IRQL_NOT_LESS_OR_EQUAL
and the stop code is:
0X000000D1 (0X000000F9, 0X00000002, 0X00000000, 0X8C355F5B
TCPIP.SYS- ADRESS 8C355F5B BASE AT 3C30E000, DATESTAMP 478ad415
My Vista is 32 bit.
Hope this provides enought info taht someone can tell me how to fix my problem!!
Thanks so much!:smileyhappy:
FLisle
Kimberley Arthu
12 Posts
276
0
Posted March 13th, 2008 18:00
I've just posted a thread asking how to save the info when the BSoD appears.
How did you manage it ?
Kimberley Arthu
12 Posts
276
0
Posted March 13th, 2008 21:00
Thank you for the reply, my BSoD does not display long enough to take detailed notes.
Another forum user has given me a possible solution.
Thanks for your assistance! It led me to run GUI diagnostics from the BIOS in the System Tree. Unfortunately the tests never completed! (after about 20 hours lol). It kept stopping at the a video test at about 95% completion. I am working with a teck support person now, I will post any results that help!
Faith
Kimberley Arthu
12 Posts
276
0
Posted March 23rd, 2008 07:00
Did you manage to resolve the Blue Screen shutdown scenario ?
hukhong
33 Posts
276
0
Posted March 13th, 2008 12:00
You can go through the steps mentioned in this site http://support.euro.dell.com/support/topics/topic.aspx/emea/shared/support/dsn/en/tree?c=uk&l=en&s=gen&treeid=1980DBF9D1A5D11EE0401E0A55175EFE&journalid=4851069BB592FB14E040A68F5A282768&Query=&SystemID=&ServiceTag=&contenttype=&os=&component=&lang=&doclang=&toggle=&dl=
choose your windows version, system model ... you will find the solution. Dell said that this is Stop error.
Or go to Control Panel and find Problems Report and Solution. Choose Check for new solution and install any suggested solution.