Hi There,

 

Dell sent me a replacement machine, Dell Dimension 9200 running Vista ultimate and the machine was exactly the same as the original, freezing for about 10 - 30 seconds and, also, DVD drive "E" would not let me use it, as, so the machine said, i have insufficient privaleges to perform the action, to remedy this, a Dell Techinician advised me to change the DVD Drive "E" from SATA 2 to SATA 5, which i have done and my machine is working perfect now, so far, no freezing and the DVD drive is working perfect.

I have been advised that Dell will be releasing some updates in the next couple of weeks or so to remedy the problems, until then, my machine is perfect.

On my PC running Vista Basic, my computer is always insistant on using D: for the optical drive. If I change it to E: a few reboots later it switches back to the old letter. Its something in Vista for sure.

E520 owners,

 

The freeze issue has been a problem for us and owners of 9200 systems.

 

A work-around existed where you changed the DVD ROM (mine is a Phillips) from SATA 1 to SATA 5.  That was a temporary fix that eliminated the freeze problem.

 

Dell last week issued two updates. A BIOS update and a Phillips DVD ROM firmware update.  I updated my system with both of these updates and then switched my DVD ROM back to SATA 1.  I'm happy to say that the Phillips DVD ROM firmware update has fixed the freeze problem.

 

For more details look at my replies in the attached thread starting around page 4.

 

http://www.dellcommunity.com/supportforums/board/message?board.id=dim_harddrive&thread.id=124682

I have also installed these two updates and everything is working almost perfect now, i say almost because, when i click on drive "e", the machine says to insert a disk in drive "e", however the tray does not open, i have to do it myself by either pressing the eject button on the machine itself, or by clicking on the "eject" icon. Any suggestions?