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drschwartz
3 Posts
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21264
September 9th, 2006 15:00
Driver problems on Latitude 600
I just had to re-load the OEM software we got with our Dell Latitiude D600 (after the hard drive was replaced by Dell service) and, after installing the OS/drivers, I can't seem to connect to the net. While I see the light on the back of the unit indicating that the hardware connection is in place, it's not recognized by the system. When I look in the Device Manager, I see lots of items in the 'Other devices' container with question marks and exclamation marks. These are the following.
- Ethernet Controller
- Multimedia Audio Controller
- Network Controller
- O2Micro SmartCardBus_Reader
- PCI Modem
- Video Controller (VGA Compatible)
Installation wizards don't help as they can't seem to find what their looking for on the disks I have and the machine doesn't have connectivity so they can't go to the internet.
Can't I just go on the net on another machine to find drivers for each of the devices, burn them to a cd and then use that to fix any problems on the Dell? Can you tell me what information about the devices I need to use to find the right drivers?
I'm on the Dell site looking for the right drivers but it's not easy! As an example, both the Network Controller and Ethernet Controller device property views indicate nothing about the devices that would let me search for the proper driver on the Dell site. I can't tell what is appropriate for my particular machine.
Any hints re how to get this stuff working would be most appreciated!
TIA,
David
- Ethernet Controller
- Multimedia Audio Controller
- Network Controller
- O2Micro SmartCardBus_Reader
- PCI Modem
- Video Controller (VGA Compatible)
Installation wizards don't help as they can't seem to find what their looking for on the disks I have and the machine doesn't have connectivity so they can't go to the internet.
Can't I just go on the net on another machine to find drivers for each of the devices, burn them to a cd and then use that to fix any problems on the Dell? Can you tell me what information about the devices I need to use to find the right drivers?
I'm on the Dell site looking for the right drivers but it's not easy! As an example, both the Network Controller and Ethernet Controller device property views indicate nothing about the devices that would let me search for the proper driver on the Dell site. I can't tell what is appropriate for my particular machine.
Any hints re how to get this stuff working would be most appreciated!
TIA,
David
drschwartz
3 Posts
330
0
Posted September 9th, 2006 16:00
Thanks for the response. The number on the (long, narrow) white sticker is: XXXXXXXX. When I search on that, nothing is found. Ideas?
DavidMessage Edited by drschwartz on 09-09-200605:32 PM
c0tt0n_CaNdy
1 Rookie
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63 Posts
330
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Posted September 9th, 2006 17:00
@drschwartz wrote:
Hmmm, wish I could retract the number but I guess it's too late now.
Anyway, perhaps I'm missing something but when I go to the Downloads and Drivers site at dell.com and search on my service number, nothing is found. Can you help steer me to the right place?
Thanks,
David
Use Message Options, then Edit to remove the number from your prior post.There is no reason to search for drivers by service tag, simply search by model. Dell doesn't refine the list for your particular computer.
What you need are the CHIPSET driver and NOTEBOOK system software, which should have been installed FIRST.
Message Edited by rickmktg on 09-09-200605:49 PM
drschwartz
3 Posts
330
0
Posted September 9th, 2006 20:00
Hmmm, wish I could retract the number but I guess it's too late now.
Anyway, perhaps I'm missing something but when I go to the Downloads and Drivers site at dell.com and search on my service number, nothing is found. Can you help steer me to the right place?
Thanks,
David- HiI have exactly the same problem. But what did you do to solve ít. The latest response is something about a chipset. But did that work?When I try to use dell support tools, they always suggest that I connect to the internet to search for the appropriate driver. Well that is not a very helpfull hint - when the network controller is the component missing a driver!
The full list of drivers for the Latitude D600 is:
- Dell Notebook System Software
- Intel Mobile Chipset driver
- ATI Mobile Radeon 9000 video driver
- SigmaTel STAC 9750 audio driver
- O2Micro 02711EC1 PCMCIA/SmartCard controller driver
- Broadcom 570x Gigabit Integrated Controller driver
- Modem Daughter Card (MDC) driver
- Wireless MiniPCI driver (if customer has a device)
- Wireless Bluetooth (if customer has a device)
- Alps touchpad drivers
onlythebest2008
2 Posts
330
0
Posted July 7th, 2008 19:00
Since I purchased the d600 latitude several days ago, I've been having problems w the touchpad especially the
alps driver package recommended by dell. I see there are many posts on this subject. The problem seems to occur after being online for a while though the unit does not heat up at all and am using laptop cooler. The pointer (I only use built in touchpad, not stick) seems to get hung up; you can bring this behavior on by say streaming a ny times video, then try going to another link on that page, etc. The pointer gets jumpy, seems to get hungup when positioned over a link, it stops moving, sometimes for a few seconds. other times, gets all eratic. Does anyone out there have a solution like a synaptics driver package w the same many options for sensitivity, tapping, pointer speed etc that the alps driver has?
By the way, right now, I am having no problems whatsoever while typing this on the forum, when I 1st logged in, the pointer was impossible to control, so I looked in task mgr, and kiiled the apoint process, though I just looked and it was back in there.
If anyone knows of a driver package that will correct this package and still provide stabilty and the various adjustments for sensitivity, tapping, etc everything that the alps driver package offers but actually is stable , please post on here(administrator welcome also) The dell tech support suggested I could get a usb mouse that would still use the built in touchpad but somehow would not use the alps driver and would be plugged into usb port on the dell d600(I don't want a usb mouse that you have to roll on a hard surface, want a usb mouse that would somehow allow me to use that usb mouse w the built in touchpad. If I have to take the unit apart, that would not be a problem as long as I don't have to replace entire palmrest.
I welcome all suggestions especially a synaptics driver package that is stable and will work with the d600.
(The laptop is completely free of spyware, avail memory is reasonably high.)
I don't know if it corrects the problem or not, but the latest drivers for the system are available in the D600 Drivers & Downloads section of the Dell website. On that page it lists the Alps driver (Input Device Drivers section) as being v.5.4.104.4 (aka A10) from November 2006. If you haven't already done so you might try reinstalling the driver, or upgrading to it if you have an older version. You might even try uninstalling the current driver from Add/Remove Programs first (uninstall old driver, install new driver, then reboot to use the new driver) just in case there is a corrupt setting.
From a software standpoint, the only other thing I can think of is the possibility that the chipset and/or Notebook System Software may need to be reinstalled/updated as well. If you wanted to try it, load the Notebook System Software, then the Chipset Software, and (if you wanted to) any other drivers you want to reinstall.
Irish2005
134 Posts
330
0
Posted September 9th, 2006 16:00
Go to: http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen
Type in your service tag number its a white sticker on the bottom of your D600... Type it in and select windows xp for the OS. Here it will list all the drivers your laptop can have..... To get any network activity working on that PC you will need to load the network driver. Just download the driver .exe file and copy it over to your other laptop and run it and it will install.You will have to do this for all items under the ? other section under device manager.
Good luck