If your using Norton AV it could be the problem. My NA caused the blue screen of death when I shut down as it scanned my drives. When it scanned the floppy disk drive, the error occured. The easiest way to check is to uninstall NA, not just disable it, and see if the problem disappears. If that's it, take it as an opportunity to get rid of it, and get a better anti virus program.

I had that problem alot with the last system that I purchased from Dell. I do have Norton Internet Security and I would have this problem when the computer was shut down for more than 20 minutes. Every time I would turn my computer back on I would have a blue screen message. They never said the same thing, but I did get the specific message that you got. I called Technical Support about 15 times, ran all kinds of diagnostic tests, they even replaced the memory. Unfortunately that didn't fix the problem. I  ultimately sent the system back and purchased another system. I tried to call for software support but they said that I would have to pay a fee for software support. So that is why I sent it back.  Let me know what you find out about these errors.

 

Thanks

Shanni Blue

I do have Norton AV installed, but I am not sure if it is related to that.I will check it.I contact the technical support, they will replace power supply and memory first.I will upgrade the results.