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bethseagle

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19 years ago

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bethseagle

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August 19th, 2007 17:00

DELL E520/Vista Home Premium Windows Explorer stops Responding

This is a ongoing problem for me. I have tried the various solutions DELL Tech support suggests but my taskbar continues to stop responding. In addition I continue to get a Windows Explorer has stopped working and needs to restart. Anyone got any suggestions about how to correct this. The only solution I have found for the taskbar is to stop explorer.exe process and restart it.
  • G

    GioAguilar

    2 Intern

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    1882 Posts

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    Posted August 19th, 2007 19:00

    Have you tried system restore from the WinE (pressing F8 and going to Repair your computer)
     
    If you are able to go to a previus date and resolve, make a backup and do a PCRestore, i've heard it could appear again
  • E

    elsibel1

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    Posted August 26th, 2007 14:00

    Ive spent a lot of time on this problem. 
    See the Microsoft Knowledge base link ( http://support.microsoft.com/kb/936213/)
     
    I spent hours eliminating possible conflicting applications only to find that it was an add on working on IE7 which was causing the problem. The solution to this is to "clean boot" your computer, and eliminate any add ons.
     
    1.Go to the search text box in the start button. key in msconfig, and click "Enter". You will need Administrator rights to continue.
     
    2. In the General Tab click the Selective Startup radiobutton and clear the "Load startup items" checkbox. Then restart your computer.
     
    3. When restarted, open IE7 and go to the Tools tab, then "Manage Add ons", then go to "enable or disable add ons", and test each of these add ons.
     
    If this doesnt work, follow the above link and test for incompatible programs. Good luck
     
     

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