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longlanh

updated

6 years ago

L

longlanh

1 Message

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1116

March 8th, 2021 06:00

vXrail upgrade error incompatible Current version

. Component external srs address : 192.168.99.179 is incompatible. Current version 3.50.00.06. Expected version 3.44 or 3.42 or 3.40 or 3.38 or 3.36 or 3.34 or 3.32 or 3.28 or 3.26 or 3.24 or 3.46 or 3.48. Please contact support to resolve this issue.

  • DELL-Josh Cr

    Community Manager

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    9784 Posts

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    Posted March 8th, 2021 12:00

    Hi longlanh,

    Which version are you on currently?

  • 908

    0

    Posted March 9th, 2021 05:00

    Best option is to open a SR and they can assist you with this.  VxRail MGR has compatibility checks to make sure it's at component versions we expect.  Here it looks like SRS is a little higher than expected, but shouldn't be an issue.  Support can help you bypass this, if the deem appropriate.