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ashz14387

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A

ashz14387

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November 14th, 2022 03:00

License key for Unity VSA

I am in need of Dell EMC unity VSA license file.

 

I have tried the below link but the link in not reachable

https://www.dellemc.com/en-us/auth/elmeval.htm

 

Needed assistance.

  • DJ

    DELL-Josh Cr

    Community Manager

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    Posted November 14th, 2022 09:00

    Hi,

    You will need to contact support to get a license. If you are in the US or Canada

    Contact the Dell EMC Support Line by calling 800-782-4362, option 4, option 4, (at any time) and they will assist you and/or create an SR on your behalf.

          Information needed in the Service Request:

    Software Part Numbers – 456-110-674    UnityVSA CE 4TB=IC
    Quantity/Capacity – Qty 1

               Machine information: UUID

               Site Info

               If this is a Dark Site, please inform Licensing of this

               Reason for trial license = UVSA CE Trial License Website is down

  • A

    ashz14387

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    Posted November 14th, 2022 20:00

    Hi,
     
    Kindly provide me the steps to contact the support person because when i tried to contact support (by  https://www.dell.com/support/incidents-online/en-in/contactus/dynamic?spestate/)   i only have three options whether this device is registered or Enter the service/product ID or Choose the product. Since it is a trial version I am unable to find those and I have also tried calling 000800 440 1379 ( Dell EMC Support (Storage, Data Protection and Converged Infrastructure support only.) but no response. 
     
    One more question: what is the default username and password for DELL EMC Unity Virtual machine (i.e) what is the spa login credentials. when i tried with the default username and password (admin, Password123#) it shows wrong credentials
     
    Thanks in advance.
  • DJ

    DELL-Josh Cr

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    Posted November 15th, 2022 06:00

    Try the password service. Which country are you in?

  • A

    ashz14387

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    Posted November 15th, 2022 20:00

    I have tried the service password already but i am unable to login and i am from India.

  • DS

    DELL-Sam L

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    Posted November 16th, 2022 03:00

    Hello ashz14387,

    I would try to reset the service and admin passwords.  Here is a link to a kb that explains how to do that for unity vsa. https://dell.to/3TACfgV

  • A

    ashz14387

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    Posted November 29th, 2022 22:00

    Is there any way to get license file for DELL EMC UNITY VSA. because there is no response from DELL support side and i want this license file as soon as possible.

     

    Kindly help me

  • DS

    DELL-Sam L

    Community Manager

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    Posted November 30th, 2022 03:00

    Hello ashz14387,

    Calling in is the only way to get it currently get a license.

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