Hello I got a dv8 pro in February and recently got some bluetooth devices (a keyboard and controller)
when I use the bluetooth devices It causes interference and makes the internet go really slow on the tablet. I thought it was because I have a cheap router but I did a little test using a usb wifi adapter and a bluetooth device. It works great, internet is just as fast as it should be and my devices work perfectly but I have to have the wifi adapter hanging off it. is there a fix for this? is my device not working right? has anyone else had this issue?
Hi - No, I haven't observed that with my V8P and I tend to use it with WiFi and a Bluetooth keyboard. I suspect that the V8P may have a unified driver for the chipset that handles both radios. Have you installed all the Dell updates using the grey Dell Updates app under the swipe-down from the Start Menu? This installs to the system tray and you need to trigger it manually to get it to check for updates. It also provides no feedback until updates start, so you have to trust that it's working.
This is not the same as the updates link under My Dell. That takes you to the Dell website and gives you a list of updates that you can install.
I prefer the update app because it only gets the serious and urgent updates that are needed for YOUR V8P.
BTW, hover the mouse or your stylus over the icon in the system tray after you select "Check for updates." It will either say:
It's in the Dell section of the apps menu. From Start, drag the screen up, which I called swiping down, to get to the apps list. Scroll to the right, and you'll see the Dell menu. Dell Updates, the system tray app, is the one with the grey icon.
I just about start a fuss every time I mention that app with folks saying that they use the update list at the website. That's well and good, but isn't it still broken? Does it tell anybody what drivers are already installed or if you even need driver so-and-so that turns out to enable something for China?
After I reset my V8P (after installing a bunch of Dell updates that it didn't need), I let the auto-update app install only the needed drivers.
I have recently went to dells site and downloaded most the updates for the v8p, I dont like using automated things when it comes to drivers and system updates. I did look in my tray at the dell update icon and checked for updates, it said your system is up to date.
yeah the site is kinda lame but I just double check what I'm getting, i only installed video audio and wireless drivers along with the latest bios updates.
Also I have no dell section in the apps list. I can search dell but only get dell system detect, my dell, dell digital delivery, dell update.
Edit: nevermind, I am appearently blind, I found the my dell and I'm going to try some updates
Edit2: Using the update tool or the site both say that everything is up to date, and looking through the list I don't see any updates that I don't already have
I've been trying to get it working right for a while now. think I'll have to send it back and hopefully get the problem fixed. I reset the device, got the most recent updates and the exact same problems exist.
first being the wifi device randomly "kills" itself meaning randomly it just wont work until I turn the device off and on. I tried some fixes I read online but none worked.
then of course my internet going super slow when having a bluetooth device connected. I was downloading a game on steam and messing around to see if something would help. I did notice that the speed when connected to a device would go up and down, peak at around 1mb/s (which is a normal speed to download at for me) and go down to absolutely no internet and back up and down, turning off the device the download would go a constant 1-1.3 mb/s (like normal)
My device is under warranty so I guess we'll see how that goes.
St. Lamar
157 Posts
447
0
Posted April 27th, 2014 16:00
Hi - No, I haven't observed that with my V8P and I tend to use it with WiFi and a Bluetooth keyboard. I suspect that the V8P may have a unified driver for the chipset that handles both radios. Have you installed all the Dell updates using the grey Dell Updates app under the swipe-down from the Start Menu? This installs to the system tray and you need to trigger it manually to get it to check for updates. It also provides no feedback until updates start, so you have to trust that it's working.
This is not the same as the updates link under My Dell. That takes you to the Dell website and gives you a list of updates that you can install.
I prefer the update app because it only gets the serious and urgent updates that are needed for YOUR V8P.
BTW, hover the mouse or your stylus over the icon in the system tray after you select "Check for updates." It will either say:
Checking for updates
Downloading updates
Your system is up-to-date