Its normal on heavy usage, the processor must be placed there.

I have 2 tablets and the get hot at the same place, but during normal surfing on the web wouldn't make it hot just a little warm.

Just remember not to let it lay on a for an example 'pillow' so the hot area is free so it won't overheating.

Like a laptop with a fan.

Hi, I have the same problem. Mine gets hot plugged in or unplugged. I actually placed a thermometer against it and it read 101.4° and that was not the hottest it has been. Also the usb is very loose. I am seriously considering returning it and going back to samsung android. Guess I will just use my computer for office.

I sent a request and have not heard back yet. It does not seem right

Returned my Dell Venue 8 Pro and am now rocking my new ipad air. [tag:proactive]

i get my tablet yesterday and im noticing that it get really hot just for whatching an episode on hulu but really hot and it is weird k had another windows tablet with the previus atom and nothing of this happened i dont know if i havve to returned cuz it works really good but it gets really hot.

when i was setting it up it give a bluescreen then i update everytthing now its working really great but that heat issue its really weird this is normal???

Please plug in the AC adapter, Try to run the diagnostics, Yeah the device will heat... But however it shouldnt be over heating, When it is overheating like when your working on any app its over heating or after sometime its over heating?? Please run EPSA and let me know the status.

In order to run the diagnostics, Turn off the device as soon as you turn on press and hold the volume down key, it will take to you boot menu, by using volume up choose diagnostics and press volume down it will running diagnostics. If you get any error please let me know.

hi

I'm the same gay my account its locked, I make this new one

I did what you told me and it says it passed the test and everything its ok

But it continues getting hot I even reinstall windows and its the same

I notices that when I was running the diagnosis there were a place that says the temperature was 51°celsius while the diagnosis was running  and I touch the screen with the palm of my hand and I can say it was as hot as it got when I played Hulu  Plus in my chrome browser  or play asphalt 8

When I surfing the web and do something normal, checking Facebook or editing a document it gets warm but not a big deal but when I play a movie it heat up so I don't know if this is the way it is or maybe that heat can damage the device itself in the future.

That being said I like to ad that the heat comes from the right lower side(when you hold it in portrait mode with the web cam upside). I make some research and there is where the processor is.

Thanks for the help anyways and I hope to hear from you soon.

I Live outside USA os difficult ti me ti talk with them 

Whatos SMNW?

I Live outside USA is difficult to me to talk with them from where i am

What is SMNW? How i open it?

I was researching and i found that the processor can work on 90°Celsius so i don't know 

Yesterday y connect an USB otg cable with a splitter and connect tan USB mouse,an USB Keyboard and a flash drive. I open like 4 Word documents and Like 6 poder point presentations and serching the web and a few thing more and it didnt feel hot them to continúe working i disconect my accesorios and plued ti the outlet and it gets  a little temperatura bit barely noticiable.

really lime this device and its working excellent except that heat issue 

It looks like the heat came when i play a movie or a game 

This device i reallylike e

Hi,

I am facing the same issue and below is the screenshot from Event viewer, It shuts off (hibernates) every 30 minutes, I had a movie playing and *** thru Miracast during this event log.