UNSOLVED

crazy04andy

updated

22 years ago

0

1277

July 15th, 2004 14:00

Shutting down

Hey,

I can't find a good place for my question so I'll place it here. I went to shut down my D800 last night and it  froze on the "Windows is shutting down" screen. I thought maybe it was just being slow but when I woke up this morning, it was still stuck. I tried ctrl-alt-delete and I even tried pressing the "on" button to see if it would shut off but it is still stuck. I looked briefly through the manuels but couldn't find anything. Is there a reset button or something? Is this problem common with labtops? How can I  get my computer back to normal? Thanks!

Andy

  • CornElvis

    14 Posts

    201

    0

    Posted July 16th, 2004 09:00

    press the power button, and hold it down for a couple of seconds and it will shut down.

     

  • 201

    0

    Posted July 16th, 2004 12:00

    Thanks, Elvis. Your tip worked...

    HOWEVER, now my labtop doesn't recognize a D drive. I went to save a document to a cd and there was no D drive in the pulldown menu. Went to play an audio cd and each thing I use for music said I should insert an audio cd. Gosh, looks like I'll be on the phone with Dell tonite  AGAIN (they were fast the other night tho)