First thing, open up your case and make sure your IDE cable is firmly seated. I suggest disconnecting each connector, one at a time, then re-seating them. Don't forget the connector on the motherboard.
Second, try the Force IDE device redetect trick: boot to system setup, turn on caps lock, scroll lock, & number lock. Press ALT+E then ALT+F, save settings & exit.
Third, try the Dell 90-90 diagnostics utility. Reboot your computer. At the Dell blue logo screen, press the + + keys at the same time. The computer beeps once to acknowledge that the hard drive diagnostics have been initiated and the following message appears:
The test may take up to three minutes to run the diagnostics (the time is dependent upon size and speed of drive). When the diagnostics are complete, one of the following messages appears:
IDE Diagnostics running, please wait Primary Drive 0: (Drive Model) - Pass Drive 1: No IDE Device -OR- Secondary Drive 0: (CD-ROM Model) - Diagnostics not supported Drive 1: No IDE Device Test complete, Press to reboot
osprey4
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Posted February 24th, 2005 15:00
First thing, open up your case and make sure your IDE cable is firmly seated. I suggest disconnecting each connector, one at a time, then re-seating them. Don't forget the connector on the motherboard.
Second, try the Force IDE device redetect trick: boot to system setup, turn on caps lock, scroll lock, & number lock. Press ALT+E then ALT+F, save settings & exit.
Third, try the Dell 90-90 diagnostics utility. Reboot your computer. At the Dell blue logo screen, press the + + keys at the same time. The computer beeps once to acknowledge that the hard drive diagnostics have been initiated and the following message appears:
IDE Diagnostics running, please wait
Primary
Drive 0: (Drive Model) -
The test may take up to three minutes to run the diagnostics (the time is dependent upon size and speed of drive). When the diagnostics are complete, one of the following messages appears:
IDE Diagnostics running, please wait
Primary
Drive 0: (Drive Model) - Pass
Drive 1: No IDE Device
-OR-
Secondary
Drive 0: (CD-ROM Model) - Diagnostics not supported
Drive 1: No IDE Device
Test complete, Press to reboot
Press the key and restart the computer.