UNSOLVED
HCIA RECOVERPOINT FOR VM 1-NODE and Change Locking ID
Hello,
we have ordered VxRail Node include with a Recovery Point for VMs -1Node/per node vxrail
after deployment DC Site and DR Site we try to activate the Recoverypoint for VM from Dell Digital Locker and sofware licensing with Locking ID vCenter DC Site and DR Site
Current Condition we have nine for vxrail server, five for DC Site and four for DR Site
but we ony success activate just one node per Site because locking ID already use for machine ID
my question
1. Can I activate this type of license with the same locking id?
2. Can i change the locking id in activated licenses, because there are some typing errors
Thank You
Hello Mod,
Thanks for the information
do you know where to contact EMC support Priduct, because if I use the service tag on dell support I find
"You are not authorized to view this DELL EMC Product"and i not able to access available contact options email/ call.
Thanks You
DELL-Sam L
Community Manager
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8147 Posts
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Posted May 11th, 2022 09:00
Hello Gustaphs,
Here is a link to the DELL EMC CUSTOMER SUPPORT CENTERS and it list the phone #’s by country.
DELL-Sam L
Community Manager
•
8147 Posts
•
34706 Points
1074
1
Posted May 10th, 2022 08:00
Hello Gustaphs,
It is best to open a support case so that we can assist you in resolving your issue.