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Loosing Faith

updated

19 years ago

0

33254

July 12th, 2006 02:00

Dell MP 2300 Projector

I am glad to see that i am one of many who is having the same lamp problem with the 2300.  We purchased ours for our church and have not had anything but problems with it.  we only use it about 30 minutes once a week.  Ours started giving problem 2 weeks out of warrenty and nothing is being done about it.  Just wondering when Dell is going to realize they have a problem with this machine.
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    Posted July 24th, 2006 15:00

    Yes, ours was purchased for our church also. The first one was replaced after about 40 hours on the bulb. In '05 Dell sent a replacement bulb first, which didn't fix the problem, and then a refurb machine, without extending the warranty. Of course, it has now expired, and so has the refurb machine, with the same issues. With only 120+ hours on the bulb, On Sunday morn it would not power on, and after about 2 minutes, the lamp light would turn on.

    I'm not at all pleased with the level of service on this, considering that there is an obvious flaw in these projectors - a flaw that under different circumstances would warrant a recall, or certainly some sort of action on Dell's part. We are now stuck with an $1100 paper weight and no projector that works.
  • upcmedia

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    Posted August 7th, 2006 20:00

    had you had any solutions? I've just experienced the same situation on my 2300MP, only about 400 hours of use at the church. it shut itself off a few times when we first turned it on and then seemed to  reset itself after we unplugged it and then was fine for the rest of the service
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    Posted August 8th, 2006 23:00

    No Disrespect to Dell but you get what you pay for. Anytime a manufacturer does not stand behind its product for longer than a year that's a red flag to me.  In a church environment you need a machine that's reliable and long lasting.  If you need a recommendation let me know.

     

    newageav@newageav.com  ask for George

  • Billn722

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    Posted August 25th, 2006 20:00

    Same problem, I too am disappointed in Dell. They have discontinued the product, but are doing nothing for customers that are stuck with it.

    Bill
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    Posted August 31st, 2006 11:00

    Same problem here with lamp indicator shining red also after exchange of bulb.

    Something is wrong with the 2300 MP projector.

    I have used it around 40 hours during a time period of less than 18 months.

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    Posted September 1st, 2006 00:00

    I will keep you posted. Please do the same if you have any results - lutherman@conxxus.com
  • teamoinc

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    Posted September 10th, 2006 20:00

    Have had the same problem- it's the Color Wheel but I haven't been able to get the part yet- Here is the original thread where I posted my problem- It might help! (Although there is discussion about the 2200 model, it is pertinent for the 2300 too.)

     go to :Dell Electronics: Projector: Dell Projectors: Dell 2200 Projector Replacement Part Needed

  • Billn722

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    Posted September 26th, 2006 21:00

    2300 victims,

    I ordered a new bulb, and of course it burnt out instantly. Now I have a 90 day warranty on the bulb, so they are sending a replacement. How many times will Dell replace the bulb before realizing there is a problem?

    Sounds like a joke but it isn't.

    Bill
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    Posted January 5th, 2007 20:00

    Has anyone gotten a solution to this problem? My projector just died with less than 100 hours on it.
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    Posted January 9th, 2007 02:00

    Don't settle for anything less than total projector replacement. It took me almost 2 months, but finally got through to someone who actually spoke english as their first language and she didn't question it at all - sent out a new one admitting the terminal problems with the 2300. The new one was a 2400. apparently the 2300 is no longer in production. Any guesses why?! So far the 2400 is working better than the 2300, but with our light usage, I fear the same issue coming up in a few months. I hope I'm wrong.