
UNSOLVED
Responses (21)
Solutions (0)
Elizabeth M
1 Message
2068
0
Posted September 8th, 2011 13:00
I have a V715w printer. I have a printhead error. I have done all of the recommended checks and still have a problem. Is there a way to clean these print heads another way? What is the solution?
RockSt☆r-Rick
286 Posts
2068
0
Posted November 20th, 2011 01:00
mike1955,
You can't. The price of a printhead is more that the printer is on sale.
Try...
Cleaning the Printhead on Dell AIO V313w, V515w, V715w, P513w, and P713W Printers
Troubleshooting Printhead Problems on the Dell AIO V313w, V515w, V715w, P513w, and P713W Printers
Rick
jagtarsingh
14 Posts
2068
0
Posted December 4th, 2011 09:00
Isn't it funny that the print head costs more than the printer, eh? This printer is DISPOSABLE. Don't even bother buying new ink for it because it'll break before you get to use it all up. I have $150 worth of brand new, sealed Series 24R cartridges sitting on my shelf that I can't use because the print head is messed up.
Dell is unwilling to sell just the print head, but they'll gladly sell you a whole new printer that includes one. Even if they sold the print head for HALF the price of the new printer, it would be better than the environmental damage they are proposing we do (sending off printer after printer into landfill). You can't even donate this to Dell's National Cristina Foundation, because it doesn't work.
This cannot be true?! I just got off the phone with technical support and they are telling me also that they do not sell the printhead and I just purchased over $200.00 worth of ink last month because an ink cartridge went bad on my printer. I too have the V715w and it probably has about 300 total copies on it and is 16 months old. It looks brand new and I do not want to fill up a landfill fill every year with printers. There has to be another solution to this problem and does not entail buying a new printer... I have been a Dell supportor for over 20 years and have family and friends buying Dell based on my suggestions.
Is it just this printer or other Dell printers as well?
Spydertoo,
It's possible for the printhead to fail. Another member forun a Replacement Printhead
Rick

PudgyOne
11 Legend
•
30315 Posts
•
106638 Points
2068
0
Posted October 2nd, 2010 03:00
DPgirl1,
Resolving Printhead Errors by Cleaning the Printhead on a Dell V313/V313w/V515w/V715w/P513w/P713w AIO Inkjet Printer
Do NOT TOUCH the Printhead nozzle or the Printhead filter
Rick