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danielvillatoro
8 Posts
0
12857
May 1st, 2005 21:00
Help Dell A940 "The Specified Module could not be found"
Hi, I hope you can help me. I had been trying to reinstall my Dell A940 all-in-one for the last four days, without any success. The problem is that I received the following error "An error occurred during the installation of the device. The specified print monitor is unknown" My OS is Windows XP. If someone can help me I will really appreciate it.
Thanks
danielvillatoro
8 Posts
497
0
Posted May 5th, 2005 22:00
Thank yu for your response. I appreciate.
Best Regards.
- Did this solution work? Your problem sounds like mine, but what INF file did you change? I looked into NTPRINT.INF on the PC, but there is no such line for the language monitor in the file. I still cannot get the printer to install - the CD runs, but no printer appears in the printer list.
Your help is appreciated. BlairAccessMan
2 Posts
497
0
Posted July 25th, 2005 22:00
Tried this without success. The PC is a co-worker's Dell Dimension 8300. After a re-image from a virus attack, the printer can no longer be setup. The Scanner and Fax install fine, but we still receive the "The specified printer monitor is unknown" error. Any other ideas anyone?
Sean_thebest
170 Posts
497
0
Posted May 4th, 2005 16:00
The problem can occur if the computer that you are trying to install the printer driver on does not have a language monitor installed.
To resolve this problem:
1. Log on to the print server where the printer is installed.
2. Open Windows Explorer. Make sure that Show hidden files and folders is selected on the Tools / Folder Options / View tab.
3. Navigate to the %SystemRoot%\Inf folder. (Normally it will be C:\windows)
4. Right-click the .INF file and press Open, where is the name of the printer.
5. Disable the line that begins with LanguageMonitor= by adding a semicolon ( ; ) to the beginning of the line.
6. Save the .INF and close it.
7. Exit Windows Explorer.
Message Edited by Sean_thebest on 05-04-2005 12:24 PM