Dell 2235dn printer, Quickbooks, and collating problem.
I have a Dell 2235dn printer and I am trying to use it with Quickbooks. The issue is that when I go to print multiple copies of checks I need to be able to collate them. However, that option is no where to be found in the printer properties. However, from Word or other programs there is slightly different printer properties windows that has the collate option.
Printer is installed as a network printer on Windows Small Business 2008 Server Windows XP running Quickbooks 2006
I apologize for the issue you are having with your printer. Could you please verify your printer model? My database does not show any Dell2235dn printer.
One reason for the collate option in the program or programs is because the collate opton was written in the program in case printers have this option. Please reply to the printer model and I will verify this for you.
Thanks for the reply Jesse. My bad, It's the Dell 2335dn. We just replaced a Dell 1815dn that was working great with Quickbooks, collating with no problems.
Jesse, doesn't look like that is something I can edit. I've searched everywhere for a Collate setting and have found nothing. Plus, the option is there when printing from Word just not Quickbooks. However, it was there with the last Dell we had.
Any other suggestions? Without the ability to collate from Quickbooks this printer will not work for us.
Jesse L (retired)
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Posted January 17th, 2011 10:00
redovian,
Thank you for using the Dell Community Forum.
I apologize for the issue you are having with your printer. Could you please verify your printer model? My database does not show any Dell2235dn printer.
One reason for the collate option in the program or programs is because the collate opton was written in the program in case printers have this option. Please reply to the printer model and I will verify this for you.
Jesse L (retired)