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miniman2010

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17 years ago

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miniman2010

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November 10th, 2009 21:00

AIO 964 Printer and windows 7

I was wondering if there is anyone that knows if Dell is going to make the drivers for the AIO 964 for Windows 7.  I am running the 32 bit version  of Windows 7 and I need my printer to work.  My printer is not even 4 years old, hate to have to buy a new one.

  • PudgyOne

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    Posted November 11th, 2009 03:00

    miniman2010,

     

    Read the verified answer in THIS THREAD, it expalins how to use the Vista drivers in the compatibility mode to get the printer to workl.

     

     

    Rick

  • kayser

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    Posted November 11th, 2009 07:00

    Hello,

    you could found a list of windows 7 compatibility right here:

     

    http://support.euro.dell.com/support/topics/global.aspx/support/dsn/en/document?journalid=78040056A19A2C6EE040AE0AB5E1545B&docid=362037

     

    hope it helps...

  • PudgyOne

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    Posted November 11th, 2009 11:00

    kayser,

     

    I know the list is there but I have actually had other members install their printers, and yes they were on the list on NOT being Windows 7 compatible, and the printers did indeed install in the compatibility mode.

     

    I have a 964 printer and it does work with Windows 7. Please read the note posted by Jesse in THIS THREAD.

     

     

    Rick

  • kayser

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    Posted November 11th, 2009 14:00

    Hello Rick,

    I'd read the post but just give him the link because he's requesting any notice from Dell about official drivers so it's seem there is no plan to release a driver for windows 7.

     

    Otherwise it's true that you could install printer on compatibility mode. I think that would be good try to make a list of well known printers works on this mode.

    What do you think about it?

     

    Thanks and regards...

    Valentín.

  • PudgyOne

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    Posted November 11th, 2009 17:00

    Valentin,

     

    I agree, I was trying to share my finding with Dell Tech Support, so they could change this but it doesn't look very promising at this time. I think they're busy with some other Windows 7 issues and they're also trying to make the Dell Community forums work better. Earier navigation, being able to subscribe and unsubscribe to a thread are just a few of the newer features that are coming this way.

     

    I noticed that Dell is using the Vista drivers even when the download says Windows 7 as I compared a few of them. I believe this is where some of the problems come into play. I tried Windows 7 on a seperate partition, did not enter the key as I didn't know if my son wanted to use the upgrade, so I'm on a 90 days evaluation product key. My computer has a few issues with video and we were trying to work with Dell Tech Support to find the root of the problem.

     

    Since I did not notice any actual Windows 7 drivers that are new, then I would suggest installing the printer in the compatibility mode.

     

    Just wanted to fill you in on my findings. Actually I had to install some other drivers in the compatibility mode too, so something for you to think about if the drivers you have aren't installing or working correctly.

     

    Take care,

     

     

    Rick