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mattschmotzer
3 Posts
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13410
November 5th, 2003 15:00
PV 775N - NAS Manager
I am unable to perform specific tasks within the Web based manager for this device due to constant errors, similiar to the one below:
Microsoft VBScript runtime error '800a0005'
Invalid procedure call or argument
/Snapshots/PSM_PI_Delete.asp, line 281
This one is occurs when I try to delete an image create by ActiveArchive. There are more for other various routines, such as attaining details from a volume on the device.
All the errors are identical and all seem to occur whenever the component psmcom.dll is being called from the asp page.
This is a bit frustrating...has anyone had these problems with the NAS manager for this device?
mattschmotzer
3 Posts
264
0
Posted November 12th, 2003 14:00
Thanks for the reply...if possible let me know what, if anything, DELL may provide in regards to fix.
Take care
The web interface may be broken on your 775. Have you installed any additional products on your system, namely the MS IIS lockdown wizard? If so, this could have effected the interface. Also make sure you are by passing any proxy server when accessing the 775 web ui.
Jan_C_7e4250
22 Posts
264
0
Posted November 19th, 2003 06:00
Dell has just released an update to ActiveArchives.
Application: Dell ActiveArchive, Patch, Windows 2000, Windows Powered, Multi Language, Multi System, v.v2.2 b2274, A03
Fixes a memory leak and a Norton Anti-virus issue.. I'll try to install this patch tommorow to see if it helps on our 'broken' activearchives entries and 'Library not found' errors in the NAS Manager.
/Jan
mattschmotzer
3 Posts
264
0
Posted November 21st, 2003 19:00
This was right out of the box Eric.
I have the same problem. Activearchive is not working since I installed the patch 2272. Then I installed also the 2274 but the problem is the same.
I got the following errors from psman:
A persistent image could not be created due to error 0xe000103f.
Cannot create PSM files because the volume is too fragmented.
I'm running right now disk defragmentation utility to see if it helps.
If you find a solution pls. send me also an email or post here.
Haim Beyhan
Jan_C_7e4250
22 Posts
264
0
Posted December 15th, 2003 11:00
After installing the ActiveArchive patches 2272 and 2274 I got the following errors in ActiveArchives.
Persistent Images to Restore, error '8002801d' ,Library not registered. /snapshots/psm_vr_list.asp, line 513
Volume Settings, error '8002801d' ,Library not registered. /snapshots/psm_setup_list.asp, line 399
Persistent Images, error '8002801d' ,Library not registered. ,/snapshots/psm_pi_list.asp, line 640
Searching Google, I ended up with running regsvr32 and the ActiveArchives doesn't give any errors anymore and it looks normal again. I haven't testet if it can take snapshots yet but hopefully it will work.
- regsvr32 %systemroot%\system32\vbscript.dll
- regsvr32 %systemroot%\system32\jscript.dll
This did the trick.
Jan_C_7e4250
22 Posts
264
0
Posted November 12th, 2003 09:00
Not the same error but I have just installed the Dell Active Archive Service Pack 2 Version 2.2 Build 2272 on a PV770N and the ActiveArchives doesn't work anymore. Errors in almost all the ActiveArchive entries with the Web manager: Library not registered: /snapshot/psm_setup_list.asp line 399 is one example.
I have reported it to Dell Support so I am just waiting for a solution
/Jan