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pti

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pti

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May 28th, 2010 15:00

PE 1800 server will not boot after raid 5 HDD failure

We have a Dell Poweredge 1800 with a 3-disk SATA(250Gb) Raid 5 array using the Dell CERC SATA 1.5/6CH COntroller V4.1.

Yesterday the server went down and after checking the Array utility it appeared Disk 2 was Bad. I bought a new SATA2 320 Gb drive to replace with. Upon connecting the new drive rebuild failed and the Array utility shows the Array as missing that drive.
 So far I have rescanned the drives and ran a Initialize drive on the new disk. Is there something additional needed to get the new drive added into the array?

  The server will not boot up and shows a "missing, rebuilding or degraded" report and then fails to boot up leaving us with no DC or exchange.


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  • at5147

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    Posted May 30th, 2010 13:00

    I would run media verifies on all the drives to 3% to see if there is another drive that is having an issue. If assigning as a hotspare does not work, I would remove the drive that was added in and then try and boot. If it continues to fail to boot, I would check the array status. If it says degraded with only the two drives in there, then the array may be gone. If it says failed, then you may be able to attempt a ctrl+r to bring one or more of the two drives that are failed back online and then see if the system will boot.

  • pti

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    Posted June 1st, 2010 06:00

    Well I set the new drive as a hotspare with no luck. I also removed the new drive and left 1&3 in place and restarted but the result was the same and the array shows a state of Failed.

    I also ran the disk verify as suggested but no changes in results.

    During the boot process it states: Array#0-RAID 5 465 Gb-Rebuilding (1 Array Found) but it looks like it never actually begins the rebuild process as I do not see any type of progress %.

    Will performing a Ctrl-R restore from within the utility wipe out any data  that is on the disks?