Going thru the exact same thing with this A02 that I got yesterday. I noticed that I had to take my settings down to 1280 x 720 to get some colors back to what they were with the original monitor. When I run the gradlin & checkemon tests everything appears to be fine, but DVDs are still not looking fluid. The quality on my 1905FP as far as viewing video is concerned is better and the colors more vibrant. Now I feel that I am stuck with this monitor since it was purchased in April and I am out of the 21 day window.

Message Edited by cnice on 06-15-200602:49 PM

Message Edited by cnice on 06-15-200603:05 PM

Can it possibly be due to the Fajara-whatever being removed?

Can you please check if Gaming and Multimedia mode is more vibrant?

There was no noticable difference...

The default color settings seem to have changed. I had to tweak mine, using the the OSD and my video card adjustments to get things perfect (well,perfect, then tweaked to my taste, I always prefer more saturation and contrast than the calibration suggests).

I noticed the same thing with the A01 I got as a replacement (not through Chris, but through the Canadian tech support).

I ended up changing the default levels for colours through the service menu until I got it closer to the nice bright default image the old one used to have.

babacu,

Cnice, the 21 day policy doesn't apply here. You can return it for a full refund if you wish. But first, do what babacu did to see if you can make the colors more vibrant.

babacu, changing the changing the default levels for colours through the service menu for Desktop mode was the primary tweak in A02. So, in essence, you have the A02. Would you write a step by step walkthrough of the how you made the changes? This way, all A01 owners can do the same.

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@Anonymous-ChrisM wrote:
babacu,

Cnice, the 21 day policy doesn't apply here. You can return it for a full refund if you wish. But first, do what babacu did to see if you can make the colors more vibrant.

babacu, changing the changing the default levels for colours through the service menu for Desktop mode was the primary tweak in A02. So, in essence, you have the A02. Would you write a step by step walkthrough of the how you made the changes? This way, all A01 owners can do the same.

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That sounds great. In that case I guess I can keep this one and not bother Dell with another replacement for an A02. I'll send you a private message so you can take me off the replacement list (with the deserved thanks for all your efforts in getting this issue taken care of).

So here are the steps:
- bring up the service menu (as mentioned before, power up while keeping both the menu and + buttons pressed. Once the monitor starts, press - to get the service menu)
- for me, as soon as the service menu came up the rest of the screen brighthened up (from blueish colour to white and clear for a white background). The colour would get back to blueish if I exited the service menu before completing the next steps.
- navigate to the PC Normal Preset and press the menu button. This will "activate" the R colour settings
- for each one of the colours (R/G/B), bump up the value to something close to the max (use the same values for all colours for white tones, the higher the values the brighter the result). The letter for the colour that's modifyiable will be displayed in light blue (as opposed to its orriginal red/green/blue colour). The menu button navigates between the colours, +/- change the values.
- once happy with the results, exit the system menu

This can be done for each one of the presets, but there's little point in changing more than the normal one, I guess.

Hope this helps.

This fix is for people that have RevA01 correct? Not for people that already have A02...

I tired these service menu color adjustments using the settings from my "old" monitor. It did help some to restore the white level I am used to seeing and getting rid of the blue tint but it's still not quite as saturated. The text issues I guess deal with what people were complaining about as "blurry" on the A00 models however mine did not appear all that blurry to me and now it appear much to sharp and difficult to read on the A02.

I just want to keep my old monitor, it's easier on the eyes.

Well, it would work for any revision if you want to change the defaults. It's just that the A01s came with a darker(blueish) default setting, so people would probably want to change that (instead of opting for a replacement).