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ncw1

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ncw1

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January 7th, 2009 04:00

Inspiron 1501 - Battery problem

I have an Inspiron 1501 bought april 07 in Ireland with a 3 year At home service. Have spent three days trying to phone someone re this and they all must still be on holiday.

 

Any time I start up the Laptop a message appears saying that the battery cannot be identified and the system will be unable to charge the battery. Once I press enter then it starts up as normal however this message appears each time. Any suggestions?

 

Thanks

  • ncw1

    2 Posts

    149

    0

    Posted January 7th, 2009 04:00

    So what is the problem with the battery? It is still charging and I can use the laptop with just battery power but the message is coming up. Before I buy a new battery I want to make sure it needs replaced.

  • 149

    0

    Posted January 7th, 2009 04:00

    i had the same problem, unless you use your laptop away from a power supply this will be a problem

  • husky0894

    1630 Posts

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    Posted January 7th, 2009 04:00

    The battery is no longer under warranty (it's warranted for 12 months, regardless of the system warranty), so you will need to purchase a new one.

     

  • jerodvel

    4 Posts

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    Posted January 7th, 2009 16:00

    Check the other threads or posting a lot of us have the same issue. Check the battery if you pull it out and press the buttong does it light up?