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BLUE SCREEN/Why can't I e-mail Tech Support?
For the second time in two days, I got another blue screen on my Studio 1535.That's the third time this month. In the last few minutes, I've been trying to e-mail tech support with the error message, but whenever I try, I get another error message from the web site.
So, for now, I'm gonna post the error message here in hopes that someone from Dell will see it.
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80001D8B8BF
BCP3: FFFFFA6015DF5120
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
If anybody can make some sense out of that, PLEASE let me know.
I've gotten blue screens ever since I took this thing out of the box in November and I haven't gotten ANYWHERE with Tech Support. If I can't get this solved once and for all, I'm gonna have to get a new PC or MAC. That's $900 wasted. So, PLEASE help me.
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raza.shah
20 Posts
264
0
Posted February 16th, 2009 02:00
Install service pack one
Windows Vista Service Pack 1 (All Languages)
Unlimited installation and compatibility support is available at no charge
until March 18, 2009.
https://support.microsoft.com/oas/de...4&gprid=500921
Unlimited installation and compatibility support for Vista SP1 is available
at
no charge through 18 Mar-09
• US:
http://support.microsoft.com/oas/def...4&gprid=500921
• CA:
http://support.microsoft.com/oas/def...4&gprid=500921
• UK:
http://support.microsoft.com/oas/def...4&gprid=500921
• AU:
http://support.microsoft.com/oas/def...4&gprid=500921
• Other: http://support.microsoft.com/oas/default.aspx
select Windows Vista, select Windows Vista Service Pack 1
Filename: Dumps.zip
Download: http://www.vistax64.com/attachment.p...achmentid=7376