UNSOLVED
Will not complete boot-up!!
After trying to install additional RAM my Dell Dimension L866r was not behaving. Removed the ram, went back to its original state - upon booting up discovered ALL Outlook email (settings, address book, mail, attachments, everything) along with desktop icons/shortcuts and task bar shortcuts were GONE. Yet all data files on hard drive remained.
After rebooting once or twice, the computer now will not get any farther than the "Windows" screen during start-up. Unknown to me this had already been happening...
2 questions: is there anyway to get this thing running again? Also... is there anyway to recover the email and addy book?
Any advice is greatly appreciated!
-Ciummo
ciummo,
These are the instructions for using system restore:
http://support.microsoft.com/default.aspx?scid=kb;[LN];Q267951
If you're running 98, it doesn't have system restore but it has system file checker (SFC). Go here for some instructions:
Oxyacetylene
6 Posts
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Posted January 30th, 2003 12:00
It sounds like your system didn't like the RAM, and this led to your profile getting corrupted (I am assuming you are running 2000 or XP). When it gets corrupted I believe it recreates it for you automatically and your corrupted one is renamed. You can browse to that folder location and pull out any files and favorites you need. The folder is under C:\Documents and Settings. Might have to do this if the restore doesn't fix it.
seventyseven
62 Posts
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Posted January 30th, 2003 14:00
The best way to recover your files on HD is to add this HD to another machine as a second (or third) HD.
If you do not have another machine, get another HD and make it the primary drive on your system and install the OS and boot for it.
Once the machine boots you could search for your files on secondary driver.
seventyseven
Thanks.... but I'm running 98. Also, the machine was powering down on it's own before installing the RAM. (We didn't know this before RAM install, but I'm sure it didn't help the situation...)
Anyway, the hard drive has been copied over to another computer. I've found an archive pst file, but no "outlook" pst file. I guess it's gone for good?? It's my CFO's computer... which is why I'm so frantic to find the email, etc.
Oxyacetylene
6 Posts
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Posted February 3rd, 2003 11:00
If this is a corporate network using Microsoft Exchange, all the email will be server based unless there was a .pst file created when email was set up on that machine and delivery was directed to that personal file. If this is the case then all the email is still intact.
creeper
653 Posts
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Posted January 29th, 2003 21:00