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Henz

updated

19 years ago

H

Henz

74 Posts

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4300

January 28th, 2008 01:00

Stuck Pixel Dilema

Hello... After purchasing a new LCD monitor, it arrived w/ one stuck pixel. Would you return it for an exchange or would you consider yourself lucky that only one was stuck? Luck would have it that if I return it, it may come back worse. What to do...  Thanks for your time. Jim
  • ty_ger

    812 Posts

    334

    0

    Posted January 28th, 2008 01:00

    "
    Having a bad pixel is considered acceptable.  Generally companies will consider a certain number acceptable before they will consider a warranty exchange.
     
    I don't believe the LCD manufacturer will make any attempt to "fix the issue".  I am also certain that somewhere in the warranty there is a clause to cover this issue.
    "
     
    This is one reason to buy from a retail store as you can then verify the monitor works and doesn't have any bad pixels before you buy it.
  • ty_ger

    812 Posts

    334

    0

    Posted January 28th, 2008 01:00