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nperegri

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17 years ago

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nperegri

4 Posts

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1849

July 13th, 2009 12:00

Reinstalled my OS. Am I missing something?

Hello everyone. This is my first post ever, so please bear with.

I reccently re-formatted my hard drive on my Dell Dimension e510 because of serious virus issues. I deleted all the partitions. I installed all the drivers I had found for it under the, but when I check my device manager, there are three that are missing and I can't for the life of me figure out what I did wrong. It says that I'm still missing a network controller, a PCI device, and a 802.11 n WLAN. Any thoughts?

<Admin Note: Service tag removed per privacy policy>

  • Talebearer

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    Posted July 13th, 2009 12:00

    The drivers must be installed in appropriate order. Install the Chipset driver, then Video driver, followed by the Audio driver and the network or Broadcom driver. To remove viruses, download malwarebytes  or avast.

  • RoHe

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    Posted July 13th, 2009 13:00

    For starters, edit your post and remove your Service Tag number. It's a violation of the forum's Terms of Service to post a Service Tag number because it may allow hackers to gain info about your system, your name/address, etc. Never share the Service Tag with anyone but Dell.  :emotion-5:

    Talebearer is almost right. The correct order for reinstalling is Windows followed in order by:

    Dell's Desktop System Software (System Utiliites) for XP.

    Then Chipset, Video, Audio, Network drivers, etc. in order.

    Download DSS and Chipset to your desktop. Reboot in Safe Mode (F8 before Windows starts to load). At the desktop in Safe Mode, double-click on the DSS file. When that's finished, double-click on the chipset. And when that's finished, reboot normally.

    Ron

     

     

  • nperegri

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    Posted July 13th, 2009 14:00

    I just redid everything following the installation orders of every driver and I still have the same problem. Now what?

  • nperegri

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    Posted July 13th, 2009 15:00

    Wait nevermind! I figured out what it is, and the driver for it can't be found here, haha. Thanks for your help.