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trdmygtwy4yrdel

updated

25 years ago

0

4301

December 30th, 2001 21:00

I need serious help here!!!

Here's the problem. I have an error on startup about missing ifshlp.sys, I am running windows Me. All that happened was I was printing something then the computer froze and I had to restart the system and now on restart this happens. I found a MS KB Article Q258471 about this issue and the resolution is a little confusing to me.

1. Modify the WinBootDir entry in the Msdos.sys file to point to the correct location of the Windows folder.
2. Extract a new copy of the Ifshlp.sys file to the Windows folder and extract a new copy of the Imagehlp.dll file to the Windows\System folder
3. If you determine that the Vmm32.vxd file is missing or corrupt, you must rename the file to Vmm32.old in the C:\Windows\System folder, and then reinstall Windows Millennium Edition to re-create this file.

I'm lost on number one, number 2 tells me to extract that file, I tried to do that and I got into the win9x directory on the Windows Me disk and the exact syntax I used was,
extract win_19.cab ifshlp.sys c:\windows
that didn't work, i know the file is in cabinet file 19 but somehow I can't extract it. I also don't know how to modify the WinBootDir in the MsDos.sys file.

Can someone please explain how to fix this issue in very simplistic terms, I'm not stupid but just can't get this one figured out. Any help would be greatly appreciated, thanks in advance.

  • volcano11

    2 Intern

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    27973 Posts

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    Posted December 30th, 2001 21:00

    In order to edit the Msdos.sys file, you need to select it, then right click on it and select properties. Then you need to remove the read only and hidden attributes. If you can't find Msdos.sys on your computer, open My Computer, click on Tools, then on the View tab. Put a mark next to "Show hidden files and olders", and uncheck the boxes next to "Hide file extensions for known file types" and "Hide protected operting system files".

    To extract the file(s) you need, go to Start | Run and type msconfig followed by Enter. Then click on the "Extract File" button.

    Steve

  • 246

    0

    Posted December 30th, 2001 23:00

    Maybe I should have mentioned that i cannot get into windows in normal or safe mode so I need to extract that file in dos, thats why I am having the problem, sorry if I didn't make myself clear, I need help extracting a file in dos.

  • Denny Denham

    2 Intern

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    18798 Posts

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    Posted December 31st, 2001 02:00

    There should be two ways to extract the file in DOS. You should have your .cab files not only on the CD but also in C:\Windows\Options\Cabs.

    For the first case:

    extract d:\win_19.cab ifshlp.sys /l c:\windows\system

    For the second:

    extract c:\windows\options\cabs\win_19.cab ifshlp.sys /l c:\windows\system




































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    Posted December 31st, 2001 04:00

    thanks denny, much appreciated.