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chipperson

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20 years ago

C

chipperson

11 Posts

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17552

April 27th, 2007 11:00

Failure to Start Up

My XPS 410 will freeze at start up. The Dell logo appears, with the progress bar showing about 1/3rd and then hang--won't boot into the bios. Turning the machine on and off won't help. The last time this happened, I needed to pull the power cord and reconnect before start up would continue. I've already had the mother board replaced. I wonder what's going on now?
  • Ravie13

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    Posted April 27th, 2007 17:00

    Floppy drive? I just posted about my 410 not starting and I have a TV Tuner (Dell provided) and the 13-in-1 card reader with floppy. Since my computer is only 2 days old I've requested an exchange.
  • stephenaron

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    Posted April 27th, 2007 17:00

    So we have the same configuration. The dell rep the other day told me there was some incompatabilty b/w having the interal floppy with teh tv tuner and the mdeia reader. Disabling teh floppy works for now, but is not a freat solution. As you can see....you cant order the system with all 3 parts anymore.
    This is what DELL shows when you try to build machine with all 3 now..:
    Your Vista OS selection does not allow TVT7 and a Floppy Drive to be selected together, please update one of your selections. To fix this issue please click on the highlighted words to be directed to the appropriate section to modify your selections.
  • stephenaron

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    Posted April 27th, 2007 17:00

    I have an XPS 410 running Vista and had the same thing happen. Do you have the floopy drive, media reader AND the tv tuner all built in like i do? Dell isnt configuring them like that as of now, b/c they say there is an I/O issue. I had to go into the bios and disable the floppy drive. Then machine starts up again. Let me know what you find out.
  • stephenaron

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    Posted April 27th, 2007 18:00

    UNDERSTOOD


    Message Edited by stephenaron on 04-27-2007 03:03 PM
  • chipperson

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    Posted April 27th, 2007 18:00

    No floppy on my machine, but I will go into BIOS and check. There is a new BIOS upgrade listed, but not actually available for download. Have to wait for that, I guess.
  • Ravie13

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    Posted April 27th, 2007 18:00

    Wow that's a problem. I don't need the card readers but I do need the floppy drive. AND the TV Tuner. So if they're going to rebuild my system and send it to me I'm going to have the same exact problem aren't I? Did your tech tell you it was the problem with the machine or with Vista? Because I heard in another post on here that I can request Windows XP. If that would make the two work together maybe I should call in and demand that.
  • chipperson

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    Posted April 27th, 2007 19:00

    I have a tuner card, and that's one of the things that is working fine. Did I mention that I can't burn a DVD? It freezes the system dead! Oh, the hours spent chatting with tech support.
  • Ravie13

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    Posted April 27th, 2007 19:00

    I have the TV Tuner/13-in-1 card reader with floppy. Chipperson does not.
  • stephenaron

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    Posted April 27th, 2007 19:00

    I actually didnt have any issues with my machine until the other day. I went to reboot and it wouldnt start up. Been pretty much problem free for 30 days. I have burned DVD's no problem.
  • stephenaron

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    Posted April 27th, 2007 19:00

    I just checked.....you can build it with TV tuner and Media Reader. BUt you cant build it with TV Tuner and Floppy. Or you can have the media reader and floppy, but no TV tuner.


    Message Edited by stephenaron on 04-27-2007 03:06 PM