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jojo1965

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22 years ago

J

jojo1965

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6258

June 28th, 2004 09:00

8100 broadband speed problem

We tried Comcast cable with our Dimension 8100. We were able to get the modem working and get registered with Comcast, but the downloads were extremely slow. The Comcast technician came and hooked up his notebook to a newly installed modem, and he had excellent connectivity and download speeds. Our Dimension 8100 continued to have very slow downloads. Does anyone have ideas why? Our 8100 worked great with AT&T cable  2 years ago.

  • ejn63

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    Posted June 28th, 2004 10:00

    Windows up to date on patches, and spyware-scanned?  Antivirus software up to date, and running alongside a current firewall?

    Hard drive been defragmented recently?

     

  • fireberd

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    Posted June 28th, 2004 11:00

    Go to www.dslreports.com and register.  You can then run speed tests and also a system test that will tell you (and explain how) to set your system for optimum performance, if needed.
    Inspiron 16 5630 Laptop and WD22TB4 Docking Station
    Self-built desktop for recording studio application
  • Timnkate

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    Posted June 29th, 2004 07:00

    Here is a couple of things they don't tell you about cable

    1. The more users that are on cable in your area, the slower your connection will be (yes that means you share the connection speed with your neighbor)
    2. There is a limit to how many cable jacks you can have in your house without an amplifier (majority of people don't have the amplifier)
    3. Also check the settings for your network card to see if it can auto negotiate the speed. It might be set to a slower connection.
    4. How much memory do you have and what OS? Windows 98 and Windows Me cannot handle memory over 128 megs well. Windows XP handles memory well. They state Windows XP will work at 128 megs of memory but I would suggest atleast 256 and higher.

    DSL from what I hear is slower than cable but in some case it might be faster than cable. Here is some things about DSL

    1. It doesn't share your speed with other users so your speed will be more stable.

    Jesse

  • joemomma

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    Posted July 2nd, 2004 12:00

    What kind of download speeds are you getting?  I have charter and get 250k during peak usage times, over 300k during non-peak times.  DSL is generally slower than cable (unless you have one of the 1/2 cable connections).  My neighbor gets around 70-80k on DSL.  If the cable technician used the same equipment/connection as your machine and got better speeds, then it could be something with your NIC.