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4100 Fan Replacement?
Called support last night about the 4100 noisy fan replacement. The tech suggested waiting until closer to the date they get the parts in based on his supervisors recommendation "in case the order gets lost..." Any one else told this?
cwhitby107
73 Posts
144
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Posted August 19th, 2000 16:00
I contacted tech support via e-mail and they set my fan replacement up . They said the field tech will contact me as soon as the new fans come in about early SEPT.- Yep, was tracking David's posts and that is why I called. I told them I just need the parts and as long as major surgery wasn't involved I could replace it myself. Second thing I did after getting the 4100 was pull the power on the cpu fan to prove that it was the noise problem. Very quiet. How much would a lower db fan cost Dell? $1? How much now with new parts and shipping?
Anyway he suggested waiting then call back for the part since they are just becoming aware of the replacement poicy and occasionally some replacemet orders like that have gotten "mis-placed." Anyone think that is a sound suggestion. I'll wait, but not as long as he suggested.
Other interesting thing was he said that ALL 4100 mfg and shipping was being held until the new fans come in..... Anyone who is ordering a new 4100 this week being told that?
Bob11
2 Intern
•
1622 Posts
144
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Posted August 19th, 2000 14:00
Cowboy Wisdom:
"No matter what happens...somebody will find a way to take it too seriously."
- Bob -
7XDB8