Hi kukicola,

Good day and welcome to the community!

Thanks for reaching out to us. It seems that there's no issue with the system since the battery is being charged when plugged in. You can update the drivers using this link http://dell.to/12QP7Pr. If there's no error message, we're all good. For anything else, just let me know and I'm glad to assist further.

Thanks and Regards,

Yes but it still charge betwen 99% and 100% not 50% and 100% like it should be in "Desktop Mode"

Hi kukicola,

We're you able to update the drivers? And how does the system works when on batteries alone?

Thanks and Regards,

I have all driver is newest version. Laptop works fine on batteries

Hi kukicola,

As I have already mentioned, the system works just fine and no issues at all. I would recommend that you continue with your observation with the system. For any unusual behaviour, just let me know.

Thanks and Regards,

I have the same problem on my inspiron 7537, the desktop or longevity mode don"t work, and as a result the batterylife will decrease over time. Dell should repair its drivers

There seems to be some denial and cover up about this issue. I have seen numerous inquiries about this and all Dell seems to do is side step the peoples questions. I will not give up until we get an answer. Are you listening Dell?

PLease tell me how I can disable or turn off  this desktop charging utility for my Alienware 17

I have the same issue.

Dell please fix it!