UNSOLVED

BarbaraJ3033

updated

10 years ago

0

866

November 27th, 2016 21:00

Alienware R17 battery not charging fully

My battery wont charge fully. This suddenly started, I ran diagnostics and it says the battery is fine. I even bought a new battery charger thinking my old one was defective but this is not the case.

  • Tesla1856

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    Posted November 27th, 2016 22:00

    It's not really a "battery charger", it's an AC-Adapter. If the AC-Adapter powers the computer, I think the battery itself would be a more likely culprit.
     
    How close to 100% does it get?

    Try running battery down to 10-20% (there is usually some built-in reserve anyway) before charging fully back up. See if that helps.

    Also found this:

    www.howtogeek.com/.../

    Dell Rockstar

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