praveen kumar Musugu

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praveen kumar Musugu

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October 3rd, 2024 14:02

Power adapter warranty check

want to check my Power adapter serial number

  • DELL-Daniel V

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    Posted May 29th, 2026 21:51

    As ejn said, Dell AC Adapters do not have a service tag. They will instead have a PPID number. This is a long string of characters located on the brick next to a white QR code. Provide this info to Dell Support when requested. AC adapters will retain the same warranty as the laptop they shipped with. If the system shipped with a 3 year warranty, then the adapter will be covered for the 3 years. 1 year system warranty = 1 year Adapter, etc. AC adapters purchased from the Dell website will have a 1 year warranty. Please keep note of your Dell order number to aid with warranty support on these non-tied products if the PPID is not available. 

    If you need assistance troubleshooting your AC adapter, see this video: Dell Laptop Charger Problem AC Adapter Not Working 

    DELL-Daniel V
    #IWork4Dell
    Digital Support Forum Liaison

    New to Community? Check our FAQ!

  • ejn63

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    Posted October 3rd, 2024 14:15

    Only the system with which the adapter shipped has a service tag -- the adapter does not.  If the adapter was purchased direct from Dell, it has either a 90 day (refurbished) or a 1-year (new) warranty.

  • lavsharma134

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    Posted February 7th, 2025 10:42

    cn-0g4x7t-loc00-31g-45d6-a08

  • bakulparmar

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    Posted September 27th, 2025 10:23

    My Dell adapter isn't working properly.

    CN-0R8GF3-CH200-770-COLW-A02
    DP/ N 0R8GF3
    Is it covered under warranty?

  • ejn63

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    Posted September 27th, 2025 10:46

    If it came with a new system and the system is under warranty, it is covered.

    If it was purchased from Dell separately, it's warranted for one year.

    If it came from anywhere else, ask the seller.

  • helpdeskttc

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    Posted April 17th, 2026 04:10

    CN- 0723JG-LOC00-39P-15SD-101 DP/N 0723G I WANT WARRENTY & WHICH

    Organization ASSIGN THE CHAGER