
Solved!
Go to SolutionClosed
PK
praveen kumar Musugu
1 Rookie
•
1 Message
•
2 Points
0
2443
October 3rd, 2024 14:02
Power adapter warranty check
want to check my Power adapter serial number
3 people also have this problem
Responses (6)
Solutions (0)
lavsharma134
1 Rookie
•
1 Message
•
2 Points
0
0
Posted February 7th, 2025 10:42
cn-0g4x7t-loc00-31g-45d6-a08
bakulparmar
1 Rookie
•
1 Message
•
2 Points
1
0
Posted September 27th, 2025 10:23
My Dell adapter isn't working properly.
CN-0R8GF3-CH200-770-COLW-A02
DP/ N 0R8GF3
Is it covered under warranty?helpdeskttc
1 Rookie
•
1 Message
•
2 Points
1
0
Posted April 17th, 2026 04:10
CN- 0723JG-LOC00-39P-15SD-101 DP/N 0723G I WANT WARRENTY & WHICH
Organization ASSIGN THE CHAGER

DELL-Daniel V
Community Manager
•
914 Posts
•
5244 Points
4
0
Posted May 29th, 2026 21:51
As ejn said, Dell AC Adapters do not have a service tag. They will instead have a PPID number. This is a long string of characters located on the brick next to a white QR code. Provide this info to Dell Support when requested. AC adapters will retain the same warranty as the laptop they shipped with. If the system shipped with a 3 year warranty, then the adapter will be covered for the 3 years. 1 year system warranty = 1 year Adapter, etc. AC adapters purchased from the Dell website will have a 1 year warranty. Please keep note of your Dell order number to aid with warranty support on these non-tied products if the PPID is not available.
If you need assistance troubleshooting your AC adapter, see this video: Dell Laptop Charger Problem AC Adapter Not Working
DELL-Daniel V
#IWork4Dell
Digital Support Forum Liaison
New to Community? Check our FAQ!