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gnikoloudis
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January 12th, 2019 18:00
PC shut down due to a critical thermal event
Hi For some time now I am getting the sudden power down in my inspiron15/3000 series. I have tried and run the tests but hardware wise it does not show any issue. However in the system Event log I am getting the following error (event 88) every time the lap top shutdown. The system was hibernated due to a critical thermal event. Hibernate Time = 2019-01-13T02:21:16.368031800Z ACPI Thermal Zone = Intel(R) Dynamic Platform Thermal Framework any idea how this can be fixed? thanks a lot
Sorry for resurrecting old thread, but I'm having similar problem.
My laptop suddenly shutdown by itself a few seconds after I plug my laptop to the power cord (battery indicator was at 11%). After I turned on my laptop, I checked event viewer & there's some errors. One of them informed me that shutdown is imminent because of thermal issue. Here's the information I pasted from event viewer :
The system was shut down due to a critical thermal event.
Shutdown Time = 2021-02-21T09:45:08.831333700Z
ACPI Thermal Zone = Intel(R) Dynamic Platform Thermal Framework: TVGA
_CRT = 373KThis has happened quite a lot & it irritates me so much. Can anyone help me about this? my Dell model is G5 15 5590
JOcean
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Posted January 12th, 2019 19:00
Could you please post the exact model number of your system? That shutdown is caused by a CPU that overheats. Are you seeing any part of your system that feels very warm or hot? Try downloading the following program and monitor your temps. Next question, is your system still under warranty?
https://www.cpuid.com/softwares/hwmonitor.html
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop