I purchased dell Inspiron 5570 laptop through Amazon India. The following system violation observed.
1) No DCOA ( dell CERTIFICATION OF AUTHENTICITY ) ATTACHED.
2) IN GST INVOICE, IT SHOWS REPLACEMENT BUT I PURCHASED THE LAPTOP THROUGH KOTAK MAHINDRA BANK DEBIT CARD (I HAVE STATEMENT OF ACCOUNT) DT.OF PAYMENT: 13.6.2019
BANK TRASACTION:
3) NO GST (GOODS & SERVICE TAX- 9%) WAS PAID WHICH CRIMINAL OFFENCE , AS PER GST LAW.
4) TECHNICALLY IT IS A JUNK
5) ON TROUBLE SHOOTING, RESULT SHOWS" CATASTROPHIC FAILURE" , NO HARDWARE OR DAMAGED HARDWARE AND CAN NOT BE REPAIRED.
6) UPDATE FAILED (MICROSOFT USA) FAILED TO RECTIFY ON REMOTE CONTROL
7) NO SOUND/VERY FEEBLE SOUND
CORTANA DOES NOT FUNCTION
AMAZON (INDIA) IN CONNIVANCE WITH DELL (INDIA) BLOCKED ALL COMMUNICATION FOR LODGING COMPLAINTS FROM THE TIME OF RECEIVING THE ITEM TILL NEXT 15 DAYS. NOW THEY ARE REFUSING TO ACT.
ALL TEST RESULTS SENT TO DELL (INDIA) IN SPRINT SHOT & VIDEO. DELL (INDIA) REFUSED TO ACCEPT.
DETAILS; DCA (DELL CERTIFICATION OF AUTHENTICATION) OF THE LAPTOP BEARING NOT PROVIDED.
MATTER IS VERY SERIOUS ISSUE. COMPLETE VIOLATION OF DELL SYSTEM, INDIAN GST LAW, FRAUDULANT CONSPIRATION OF DAMAGING INDIAN ECONOMICAL SYSTEM - CONSPIRATOR: DELL(INDIA) & AMAZON (INDIA)
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16. Also not allowed:
Service Tag numbers should not be posted publicly, these would be requested by Dell Technologies employees and would happen via Private Message only!!!
On analysis, it construes that General Users of Dell US won't be able to identify the product country of origin.
Dell US system is very user friendly, follows US Law but its subsidiary Dell India, defies all the system laid down by DELL US , the parent company.
Is it because the Laws of host country is not so stringent in supervision/ execution of law of host country.?
On further analysis, it emerges the Dell of host country, by defying the laid down law of parent company, manipulates everything, to evade financial obligation to host country. But at the same time, deprives US GOVT. from claiming royalty on INTELLECTUAL PROPRIETARY RIGHTS. ( the main issue of trade war between us and china), because there is no record/ manipulated record.
U2CAMEB4ME
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Posted August 22nd, 2019 03:00
Welcome to the Dell Community @arunabha68
The Dell Technologies Community is a peer-to-peer and direct support channel for people on this Dell Technologies platform.
16. Also not allowed:
Dell Community Terms of Use:
https://www.dell.com/community/Customer-Care/Dell-Community-Terms-of-Use/td-p/4626027
If you have a technical question then please post it.
If not maybe a "Moderator" can help.
Best regards,
U2