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arunabha68

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7 years ago

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arunabha68

16 Posts

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415

August 22nd, 2019 03:00

"Base System Device" declaration violation

I purchased dell Inspiron 5570  laptop through Amazon India. The following system violation observed.

1) No DCOA ( dell CERTIFICATION OF AUTHENTICITY ) ATTACHED.

2) IN GST INVOICE, IT SHOWS REPLACEMENT  BUT I PURCHASED THE LAPTOP THROUGH KOTAK MAHINDRA BANK DEBIT CARD (I HAVE STATEMENT OF ACCOUNT)  DT.OF PAYMENT: 13.6.2019

BANK TRASACTION:

3) NO GST  (GOODS & SERVICE TAX- 9%)  WAS PAID WHICH CRIMINAL OFFENCE , AS PER GST LAW.

4) TECHNICALLY IT IS A JUNK

5) ON TROUBLE SHOOTING, RESULT SHOWS"  CATASTROPHIC  FAILURE"  , NO HARDWARE OR DAMAGED  HARDWARE AND CAN NOT BE REPAIRED. 

6)  UPDATE   FAILED (MICROSOFT  USA) FAILED TO RECTIFY ON REMOTE CONTROL

7) NO SOUND/VERY FEEBLE SOUND

CORTANA DOES NOT FUNCTION

AMAZON (INDIA) IN CONNIVANCE WITH DELL (INDIA) BLOCKED  ALL COMMUNICATION  FOR LODGING COMPLAINTS FROM THE TIME OF RECEIVING THE ITEM TILL NEXT 15 DAYS.  NOW THEY ARE REFUSING TO ACT.

ALL TEST RESULTS SENT TO DELL (INDIA) IN   SPRINT SHOT & VIDEO.  DELL (INDIA) REFUSED TO ACCEPT.

DETAILS;  DCA (DELL CERTIFICATION OF AUTHENTICATION) OF THE LAPTOP BEARING  NOT PROVIDED.

MATTER IS VERY SERIOUS  ISSUE. COMPLETE VIOLATION OF DELL SYSTEM, INDIAN GST LAW, FRAUDULANT CONSPIRATION OF DAMAGING  INDIAN ECONOMICAL   SYSTEM - CONSPIRATOR: DELL(INDIA) & AMAZON (INDIA) 

  • U2CAMEB4ME

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    6245 Posts

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    Posted August 22nd, 2019 03:00

    Welcome to the Dell Community  @arunabha68 

    The Dell Technologies Community is a peer-to-peer and direct support channel for people on this Dell Technologies platform.

    16. Also not allowed:

    • Service Tag numbers should not be posted publicly, these would be requested by Dell Technologies employees and would happen via Private Message only!!!

    Dell Community Terms of Use:

    https://www.dell.com/community/Customer-Care/Dell-Community-Terms-of-Use/td-p/4626027

    If you have a technical question then please post it.

    If not maybe a "Moderator" can help.

    Best regards,

    U2

  • arunabha68

    16 Posts

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    Posted October 2nd, 2019 16:00

    May I rebut your system?

    On analysis, it construes  that General Users of Dell   US  won't be able to identify the product country of origin.

    Dell US system is very user friendly, follows  US Law but its subsidiary Dell India, defies all  the system laid down by DELL US , the parent company.

    Is it because  the Laws of host country is not  so stringent in supervision/ execution of law  of host country.?

    On further analysis,  it emerges  the Dell of host country, by defying the laid down law of parent company, manipulates   everything,  to evade financial  obligation to  host country. But at the same time, deprives US GOVT. from claiming   royalty on  INTELLECTUAL PROPRIETARY  RIGHTS. (  the main issue of trade war between  us and china), because there is no record/ manipulated record.

    Hope, I should get the answer .