jguevarajr

updated

11 years ago

0

45036

May 6th, 2016 07:00

Latitude E7470 Wireless Radio Control

I am having issues with Latitude E7470 and E7270 not disabling WIFI when docked or when a hard wired network connection is present.

I have ensured that the Power Management\Wireless Radio Control\ Control WLAN and Control WWAN radio options are Enabled and Selected in the BIOS of each respective model and no luck. 

I even tried to upgrade to BIOS version 1.4.2 and no luck - is anyone else having this issue? Any suggestions on how to fix or address are greatly appreciated.

  • drmaddog

    22 Posts

    17659

    2

    Posted May 10th, 2016 12:00

    The following models require Dell WLAN HotKey Driver for Windows 7:

    Dell 7510
    E7470
    E7270
    E5470

    After install you still have to manually toggle the wireless off then on once via FN+PrtSc keys to "kickstart" the driver.

    Do NOT install version 1.0.0.5 as it is NOT digitally signed and will bluescreen your system

    Stick with 1.0.0.4 until it is fixed:
    www.dell.com/.../DriversDetails

    I posted here regarding 1.0.0.5 but so far no response:
    en.community.dell.com/.../19681123

  • drmaddog

    22 Posts

    17659

    1

    Posted May 11th, 2016 06:00

    Dell WLAN Hotkey Driver for E7x70, E5x70, 7510 models. 

    Windows 7 and Windows 10

    Version 1.0.0.4

    http://www.dell.com/support/home/my/en/mybsd1/Drivers/DriversDetails?driverId=616R9

     

    1.0.0.5 has been posted on the Dell website but DO NOT install that version.  The driver is not digitally signed and it WILL bluescreen your machine.

     

    en.community.dell.com/.../19681123

  • drmaddog

    22 Posts

    17659

    0

    Posted May 11th, 2016 07:00

    I double checked the driver site again today and it looks like 1.0.0.5 is now digitally signed and working properly.

     

    (Although Dell did not update the version or date of when the driver was updated)

     

    This is the good version of the WLAN hotkey driver: 

    Network_Driver_GPW8G_WN32_1.0.0.5_A01.exe

  • 17659

    1

    Posted July 25th, 2016 07:00

    Hi DRMADDOG,

    So the functionality (which existed on E5450) where both WLAN and WWAN were "disabled automatically when an ethernet cabel is present" no longer exists?  

  • jjboswell

    1 Message

    17659

    0

    Posted July 27th, 2016 05:00

    Would really like to know if this can be automatic function to disable when docked, as per OP.

    The scenario is that you have wireless networks and wired networks that are different, and you don't want to bridge networks when docked. You want wireless to turn off, disconnect from that network entirely as soon as the docked network connection is established.

  • 17660

    0

    Posted September 13th, 2016 12:00

    This is still not fixed even with the release of the 1.0.0.6 A02 driver. My 7470 will not connect on Wired OR Wireless now.

  • ronnqvist

    5 Posts

    17660

    0

    Posted September 14th, 2016 09:00

    I've tried to install these on my new 7270 and I can't install it because get an error saying that "this installation package doesn't support this processor type"

    Even if I try the newer one 1.0.0.6 I get the same error!

    Dell, what I'm I suppose to do?

    I should say that we have win 7 32 bit.

    Computer processor is Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz

    Regards

    Fredrik

  • jeffrusso

    1 Message

    17660

    0

    Posted September 16th, 2016 07:00

    I was getting the same error with 1.0.0.6, but I had Win x64.

    I was finally able to get 1.0.0.6 installed.  I installed 1.0.0.5 first and it installed fine, but didn't disable the WLAN radio.  Next I extracted the 1.0.0.6 to a folder and ran HKDellDrSetup64.msi from the folder.  It installed fine and disable the radio immediately.

  • ronnqvist

    5 Posts

    17660

    0

    Posted September 21st, 2016 03:00

    Hi!

    God that it works for x64 computers.

    But we have mostly x86 and 32 bits win7 applications so this doesn't work for those computers and Dell doesn't seem to have a fix for them.

    Dells sys that the driver this just support: Windows Operating Systems: Windows 7 64-bit.

  • ronnqvist

    5 Posts

    3479

    0

    Posted September 27th, 2016 05:00

    This is now solved.

    We didn't get the right hotfix. They had one for x86 computers and windows 7 32 bits OS.

    After installing that one I've got it to work.

    Thanks for your help!

    Regards

    Fredrik