UNSOLVED

chairsgotoschoo

updated

12 years ago

0

4372

November 26th, 2014 12:00

No gift card after purchase

Hello. I purchased the LG lb5900 tv on 11/06/14 and at a site and at checkout was told that this included a $200 egift card. it was supposed to arrive by email in 10-20 days. it is now 20 days later and no luck.

  • DELL-Chris M

    Community Manager

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    Posted November 26th, 2014 17:00

    Call 1-800-727-6000 and 1-877-819-3355. Provide to them your Dell order number and explain that you have not received the card. You can also call Order Support 1-800-624-9897. Provide the same data to them. Be sure to check your email spam folder for the Dell Gift Card email. The email would look like this:




    DELL-Chris M (old account)

    #IWork4Dell