Looking at records at Alienware, it is closer to 85,200 points and $75 lost in the update.  I would like this added to the current record of $150 showing on my most recent email (26 OCT 2026).

It has been almost 48 hours and still awaiting response from Dell either via DM or a message here.

Now 4 days without any response. Customer service obviously is a joke at Dell.

Now been a week, does anyone at Dell read these boards?