Send me one of the service tags that failed via private message.

Before looking up a service tag, are you first logging into the UK site as I do on the USA site below?

@DELL-ChrisM2​ 

Thanks for the quick reply.

It's not a Tag number issue as when I hit the problem I then look it up using a Tab S11 with a seperate 5G connection, no I don't login and I've never had to do so historically going back probably nearly two decades.

I assume Akamai(sp?) are doing some kind of front end security for your website to stop bots etc, if I was looking up say 10 tags a day I could understand, but maybe three a week and today is the first time I've looked up a tag in probably 10 days.

@redxps630 had similar issue here. Fix = after updating Edge, both issues gone.

So force updates on both Chrome and Firefox and see if issue stops.

Glad to see my error report on forum can help another user

@DELL-ChrisM2​ 

I Keep all my apps updated weekly, so this isn't a version issue.

It looks to me like some kind of either an Akamai or Dell initiated false positive on a security check.

Today no problem, however if it happens again I'll update this thread.

Just to add that I'm having an identical problem.  edgesuite errors like in the screenshot, using latest Firefox.  Akamai reputation checker says I'm fine.

Tried to report it via Dell support but the Virtual Assistant sent me in circles and the eventual Dell support human doesn't understand how browsers work.