UNSOLVED
XPS 9300 Thunderbolt connections
I've noticed that both the thunberbolt connections to the XPS 9300 are kinda weak.
By weak I mean that when I use an accessory that it can wiggle around in the connection. Even the supplied power adapter does a little bit.
I have a belkin adapter for USB/HDMI and it wiggles even more.
Is this something others have noticed or is it something that I need to have sent back? This is my first machine with thunderbolt connections.
492
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Posted August 26th, 2020 10:00
No. This is not how thunderbolt / USB C is. All my Apple Macbook Pro connections 'snap' right into place and are very snug.
If you are experiencing issues return the laptop for a full refund instead of going the repair route. When you go the repair route they'll send you a refurbished machine that's been poorly checked. Then you find issues with it, be fed up and try to get. a refund. At this point you're outside the return window and they won't give you one.
489
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Posted August 26th, 2020 10:00
I just got a returned device because of a motherboard issue and now I'm outside the return window.
both thunderbolt connections have "wiggle" room
484
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Posted August 26th, 2020 12:00
475
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Posted August 26th, 2020 14:00
Looks like this is normal according to tech support.
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Posted August 26th, 2020 10:00
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