UNSOLVED
XPS 13 7390, constant noise while charging
Here's a clip of the audio taken directly above the USB TYpe-C port my AC adapter is plugged into https://a.uguu.se/fqqllg.m4a. (forgive the website of choice it was the only one I could find that has temporary audio uploading.)
This is using the stock Dell AC adapter that came with the laptop. It makes this noise non-stop regardless of which port it's in. It sounds a bit louder than it is because my microphone is hovering directly above the noise in the clip, but it is nonetheless very annoying to the point where I often unplug my laptop just to get rid of the noise temporarily.
Is this avoidable? Any ideas what could be wrong?
AdrianG001
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Posted October 30th, 2020 10:00
well, Dells—- you have to open every bit of it. You start with the buttons and screws undereath. Then, you have to take the top label, click, and it will come of, Right above the keyboard. Then, you have to take the screen.
But, while you arrive at the motherboard, …check the fan. And apply some cooler to the CPU.
Sometime—it’s also, the hard drive.
So. Why is your audio not working?
Can you offer more details; what system you are using. Windows, and what version? See, if anyone can offer help, you do have to specify more details.
DELL-Cares
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Posted October 29th, 2020 21:00
Thank you! We have received the required details. We will work the issue. You may also receive assistance or suggestions from the community members.
Update November 3, 2020 = A DELL-Cares agent setup a SR (Service Request) repair.
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