Thin client are getting black screen on the startup
All of the sudden, 5 thin clients of mine are getting black screen on the start up, how to let them to start up normal, is there a way we can do this from the device itself ?
same thing here with Wyse Management Suite 1.3 on thin clients 3040 and 5070.
Thin OS
just presenting citrix storefront applications onto the desktop. A user will open an app, do what they need to do, and "sometimes' the screen will go black and stay that way. I can see the mouse pointer, it moves around fine, but the screen remains black.
Only fix i've found so far is to restart the thin client.
Did anyone ever find out what the cause of this is? We have this same issue and a case open with dell but seems that this is still an on going issue for some users.
DELL-Scott H
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Posted October 1st, 2018 12:00
What model are they?
What operating system?
DELL-Scott H
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