I have a Poweredge 4400 Win2000 Server that has the The Remote Storage File service hung on starting. I can later manually start it. Looked on the MS site and could not find anything. Has anyone seen this before? Is it a big issue?
Do you have the Dell OpenManage products installed?
Are you receiving these messages in the Windows 2000 system event viewer? Removable Storage Service: Unable to register COM class objects. Removable Storage Service: RSM was stopped
If so, try renaming these 2 files: .../OpenManage/oldiags/vendor/pcdoctor/modules/tapedrivediag.exe .../OpenManage/oldiags/vendor/pcdoctor/modules/tapelibrarydiag.exe
This problem will be resolved with the next revision of the Dell OpenManage products.
RE:"If so, try renaming these 2 files: .../OpenManage/oldiags/vendor/pcdoctor/modules/tapedrivediag.exe .../OpenManage/oldiags/vendor/pcdoctor/modules/tapelibrarydiag.exe"
What do we rename them to, or does it matter? For example, should I rename the "tapedrivediag.exe" to "tapedrivediag.bak" or something like that, or is there a different name it should be??
DELL-Mark A
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Posted January 2nd, 2003 15:00
Hi,
Do you have the Dell OpenManage products installed?
Are you receiving these messages in the Windows 2000 system event viewer?
Removable Storage Service: Unable to register COM class objects.
Removable Storage Service: RSM was stopped
If so, try renaming these 2 files:
.../OpenManage/oldiags/vendor/pcdoctor/modules/tapedrivediag.exe
.../OpenManage/oldiags/vendor/pcdoctor/modules/tapelibrarydiag.exe
This problem will be resolved with the next revision of the Dell OpenManage products.