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grannytyke
3 Posts
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1174
October 5th, 2005 04:00
Outlook Express Folders
I've been using my new Dimension 9100 for a couple of weeks now. I was able to set up about 10 folders in Outlook Express with no problem. However, for some reason I am no longer able to add new folders for my email. I've tried it several different ways....thru dropdown menu; by right clicking...nothing works.
I'm so frustrated. When I went to the Microsoft website...it tells me to contact the manufacturer if the program was pre-installed. When I go to Dell (the manufacturer) I'm told software problems are not part of their support.
I've tried searching but can't find the same problem listed. Can someone please help me?
grannytyke
Flooby
2 Intern
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3031 Posts
74
0
Posted October 5th, 2005 10:00
Assuming that you've already installed all available updates (both Critical and any Recommended ones that affect IE/OE), your best bet is probably going to be to try repairing IE/OE, using the instructions at the link below. Note that the procedure varies, depending on which version of Windows XP you have installed. If that doesn't work, I'd be willing to bet that the only sure fix is going to be either a Repair Reinstallation or a complete reinstallation of Windows.
How to reinstall or repair Internet Explorer and Outlook Express in Windows XP