Hi Nitss,

Many of your director-1-1-A performance charts look suspect to me, it's as though they're simply not showing any data, vs. say the director not actually doing I/O.  When many have "06:00PM" and without any data points, it's as though the chart isn't actually receiving any data.

So it just might be the case that the director's receiving I/O, but the chart is failing to update.  There are variety of reasons why a chart might not update, it's possible that the backing CLI monitor is having issues.  Please check the status of the monitors from the CLI in "/monitoring/directors/*/monitors/".  Example (this from a VPLEX 5.4.1 system):

VPlexcli:/> ll /monitoring/directors/*/monitors/

/monitoring/directors/director-1-1-A/monitors:

Name                                              Ownership  Collecting  Period  Average  Idle  Bucket  Bucket  Bucket  Bucket

------------------------------------------------  ---------  Data        ------  Period  For  Min    Max    Width  Count

------------------------------------------------  ---------  ----------  ------  -------  ----  ------  ------  ------  ------

director-1-1-A_PERPETUAL_vplex_sys_perf_mon_v19  true      true        5s      5s      2s    -      -      -      64

director-1-1-A_VIRTUAL_VOLUMES_PERPETUAL_MONITOR  true      true        1min    1min    12s  -      -      -      64

/monitoring/directors/director-1-1-B/monitors:

Name                                              Ownership  Collecting  Period  Average  Idle  Bucket  Bucket  Bucket  Bucket

------------------------------------------------  ---------  Data        ------  Period  For  Min    Max    Width  Count

------------------------------------------------  ---------  ----------  ------  -------  ----  ------  ------  ------  ------

director-1-1-B_PERPETUAL_vplex_sys_perf_mon_v19  true      true        5s      5s      3s    -      -      -      64

director-1-1-B_VIRTUAL_VOLUMES_PERPETUAL_MONITOR  true      true        1min    1min    12s  -      -      -      64

The GUI relies upon the "director-1-1-X_PERPETUAL_vplex_sys_perf_mon..." monitors working.  I'd check the monitor itself on 1-1-A, comparing it to 1-1-B:

Example:

VPlexcli:/> cd /monitoring/directors/director-1-1-A/monitors/director-1-1-A_PERPETUAL_vplex_sys_perf_mon_v19/

VPlexcli:/monitoring/directors/director-1-1-A/monitors/director-1-1-A_PERPETUAL_vplex_sys_perf_mon_v19> ls -f

Attributes:

Name             Value

---------------  --------------------------------------------------------------

average-period   5s

bucket-count     64

bucket-max       -

bucket-min       -

bucket-width     -

collecting-data  true

firmware-id      1

idle-for         0s

ownership        true

period           5s

statistics       [be-prt.read, be-prt.write, cache.dirty, cache.miss,

                 cache.rhit, cache.subpg, com-cluster-io.avg-lat,

                 com-cluster-io.max-lat, com-cluster-io.min-lat,

                 director.async-write, director.be-aborts, director.be-busies,

                 director.be-ops, director.be-ops-read, director.be-ops-write,

                 director.be-ops-ws, director.be-qfulls, director.be-read,

                 director.be-resets, director.be-timeouts,

                 director.be-unitattns, director.be-write, director.be-ws,

                 director.busy, director.dr1-rbld-recv, director.dr1-rbld-sent,

                 director.fe-ops, director.fe-ops-act, director.fe-ops-q,

                 director.fe-ops-read, director.fe-ops-write, director.fe-read,

                 director.fe-write, director.heap-used, director.per-cpu-busy,

                 director.udt-conn-drop, director.udt-pckt-retrans,

                 director.udt-recv-bytes, director.udt-recv-drops,

                 director.udt-recv-pckts, director.udt-send-bytes,

                 director.udt-send-drops, director.udt-send-pckts,

                 directory.ch-remote, directory.chk-total, directory.dir-total,

                 directory.dr-remote, directory.ops-local, directory.ops-rem,

                 fe-director.aborts, fe-director.caw-avg-lat,

                 fe-director.caw-ops, fe-director.read-avg-lat,

                 fe-director.write-avg-lat, fe-director.ws16-avg-lat,

                 fe-director.ws16-ops, fe-director.xcopy-avg-lat,

                 fe-director.xcopy-ops, fe-prt.ops, fe-prt.read,

                 fe-prt.read-avg-lat, fe-prt.write, fe-prt.write-avg-lat,

                 ramf.cur-op, ramf.exp-op, ramf.exp-rd, ramf.exp-wr,

                 ramf.imp-op, ramf.imp-rd, ramf.imp-wr, rp-spl-node.write,

                 rp-spl-node.write-active, rp-spl-node.write-avg-lat,

                 rp-spl-node.write-ops, storage-volume.read-avg-lat,

                 storage-volume.write-avg-lat,

                 storage-volume.write-same-avg-lat]

targets          [A0-FC00, A0-FC01, A0-FC02, A0-FC03, A1-FC00, A1-FC01,

                 A1-FC02, A1-FC03, CPU0, CPU1, CPU2, CPU3, CPU4, CPU5, CPU6,

                 CPU7, cluster-1]

Contexts:

sinks

Ensure 1-1-A matches 1-1-B.  You just might have to restart the CLI to get the monitor to initialize.  Or you might have to destroy the monitor and then restart the CLI to have it brought up properly. 

You can verify if 1-1-A is actually processing I/O by checking the director fc port stats as well.  Example (which I think is there in your code version - 5.2):

VPlexcli:/> director fc-port-stats --director director-1-1-A

Results for director 'director-1-1-A' at Thu May 28 20:41:36 UTC 2015:

Port:               A0-FC00  A1-FC00  A1-FC01  A1-FC02  A1-FC03  A3-FC00  A3-FC01

Frames:

- Discarded:        0        0        0        0        0        0        0

- Expired:          0        0        0        0        0        2        2

- Bad CRCs:         0        0        0        0        0        0        0

- Encoding Errors:  0        0        0        0        0        0        0

- Out Of Order:     0        0        0        0        0        0        0

- Lost:             0        0        0        0        0        0        0

Requests:

- Accepted:         0        0        0        1417990  1413962  2618098  2314758

- Rejected:         0        0        0        0        0        0        0

- Started:          0        0        0        1417990  1413962  2618098  2314758

- Completed:        0        0        0        1417990  1413962  2618098  2314758

- Timed-out:        0        0        0        0        0        0        0

Tasks:

- Received:         248191   0        0        0        0        2663517  2237415

- Accepted:         248191   0        0        0        0        2663517  2237415

- Rejected:         0        0        0        0        0        0        0

- Started:          248191   0        0        0        0        2663517  2237415

- Completed:        248191   0        0        0        0        2663517  2237415

- Dropped:          0        0        0        0        0        0        0

Issue the above command a few times (I only happen to have one front-end port enabled on my system above.)

I see you're running 5.2 code.  There is also newer 5.3 target code as well.

Finally, I would suggest opening up a Service Request with Support.

Gary

Appreciate for your detailed input Gary! I did check all those counters and seems like 1-1-A is doing data transactions but the GUI Monitor chart is not updating.

Cheers! That worked. Customer has plans to upgrade EMC Data Protection Suite soon, so that would cover VPLEX upgrade as well.

Appreciate again for your valuable input Gary.

-Nitss

Glad to hear! 

You're most welcome,

Gary

Hi Guys,

how to enable perpetual logs, I have a cluster but the existing perputual logs are very old, so how can start collecting new logs?