UNSOLVED
SnapSure Completely Missing on a VNX 5300 Unified
Hey All,
yesterday i were on a customers Site to Configure MirrorView (some strange behaivor there too but i will check this out later) and cause we had time left i implemented the File Services, when i try to show the Customer how he can do Checkpoints...... the complete Menu Point is Missing. I never seen that before.
Informations about the Config:
Unified 5300 System with all Suites and a second Block Only System with Remote and Fast together in One Domain. Could the Problem maybe be related to the Block System within the Domain?
Martin
SamirGautam
57 Posts
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Posted August 23rd, 2012 01:00
Hello Martin
You can also check from CLI the command is fs_ckpt -list. This command will list all the ckpts for the file system.
Please try to login from anothet computer and check if you can see the tab or not, if you still have issue you can try restarting the NAS services.
Please let us know if the issue is resolved and the resolution.
Thanks
Samir
dynamox
11 Legend
•
20419 Posts
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87439 Points
418
0
Posted August 21st, 2012 05:00
Are you saying when you go to Data Protection, File System Checkpoints you don't see the Checkpoints tab ..or you don't even get that far ? Can you go to Settings > Settings for File and then on the right hand side select Manage Licenses for File. Is SnapSure License checked ?