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Shahab-vahdatia

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Shahab-vahdatia

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October 19th, 2014 01:00

How to reset factory VNX 5100

hello

i have VNX 5100. when i config  the device for ip address , after that i could not connect to panel .(i think, enter the wrong numbers ).  now i want to reset it to factory .

how do i do that ?

  • brettesinclair

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    Posted October 19th, 2014 03:00

    First, you should have your post moved to the correct forum

    Is the array Unified or block only ?

    There's no magic button to do this, and it can be a lengthy process started by connecting a serial cable to the control station.

    Have you tried connecting to the control station and/or both sp's ? That's a lot of addresses to get wrong if you have !

  • Shahab-vahdatia

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    Posted October 19th, 2014 06:00

    sorry for writing in wrong form

    it is block 5100 and i enter many ip address . can i use service lan for connecting to device . i read somewhere the service lan ip address is: 128.221.1.250  & 128.221.1.251 .

    can i open it with these ip address and config the SP Ip ?

  • brettesinclair

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    Posted October 19th, 2014 14:00

    Do you have data on this array or is it a new install ?

    If you are unable to connect to either of the SP's IP addresses you configured, you might try to run through the Unisphere Storage System Initialization Utility again and see if it discovered. If it is, complete the initialization fully. All data on the array will be removed.

    Download from here: https://support.emc.com/search/?text=Unisphere%20Storage%20System%20Initialization%20Utility&product_id=15468&adv=y

    If all you want to do is change the IP addresses (not factory reset the array) connect up over the service port and connect direct on the default addresses: spa 128.221.1.250/29 & spb 128.221.1.251/29, where you should be able to access the /setup pages.

    Of course you'll need to make sure your management hosts ip address is in that subnet too.

  • Shahab-vahdatia

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    Posted October 19th, 2014 22:00

    really thanks . you really helped me .

    no there is no any data on storage .what is this software .can it change the ip address ? is it like unisphere service manager ?

    i just want to connect to the panel and change SP's ip address . (no need to reset ro factory) .

    AS you advise , i want to use "Service lan" for connecting and change the management IP address . is it right ?

     

  • Shahab-vahdatia

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    Posted October 20th, 2014 01:00

    hi again . i plug 2 cable to service lan and connect them to switch .

    and i set ip address(IP-128.221.249 subnet-255.255.255.248 -default gateway 128.221.1.1) to my pc .but i could not ping the service lan ? what is my problem

  • brettesinclair

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    Posted October 20th, 2014 03:00

    Set your own ip address to 128.221.1.254 , netmask 255.255.255.248 and don't use a gateway.

    You could also try connecting directly to the port, assuming the port on your laptop/management server is Gb